Junior Systems Administrator

Overview

SONDA is the largest IT services provider in Latin America, a leader in systems integration, support, and IT outsourcing. With nearly 50 years of experience, the company continues to expand globally, with a strong and growing presence in the United States.

Junior Systems Administrator to support IT operations, focusing on system monitoring, incident resolution, and continuous service improvement, working with one of our key U.S. clients. This is a great opportunity for professionals looking to grow in infrastructure and systems administration.

• Analyze system performance trends and support capacity management
• Monitor services and respond to incidents using monitoring tools
• Troubleshoot technical issues and support resolution processes
• Assist in system configuration and infrastructure improvements
• Maintain and update documentation

• Knowledge of IT infrastructure fundamentals (servers, networks, operating systems)
• Experience with monitoring tools and incident management
• Strong problem-solving and analytical skills
• Ability to follow processes and work in structured environments
• Good communication and teamwork skills

• CompTIA A+ or Network+
• Microsoft certifications (fundamentals or associate level)
• ITIL Foundation

• Intermediate to advanced English
• Intermediate proficiency in Spanish and/or Portuguese is preferred.

All vacancies at SONDA are extended to people with disabilities