Help Desk Analyst II — Advanced IT Support & Escalations
Job in
Boca Raton, Palm Beach County, Florida, 33481, USA
Listed on 2026-06-03
Listing for:
Windward Risk Managers
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Windward Risk Managers in Boca Raton, FL, is seeking a Help Desk Analyst Level 2 to enhance our IT Help Desk team. The successful candidate will manage complex support tickets and ensure the reliability of our IT operations.
This role requires a Bachelor's degree or equivalent IT support experience, along with proficiency in Windows and macOS support, Active Directory, and Microsoft 365. Strong problem-solving and communication skills are essential.
The position offers a full-time role with a dynamic IT environment focused on technology-driven efficiency and security.
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