White-Glove IT Support Engineer - Cloud, Network & Voice

R2 Unified Technologies in Boca Raton, Florida, is seeking a customer-focused Support Engineer to handle and resolve customer issues through phone and email. Responsibilities include troubleshooting network, systems, security, and voice-related issues, alongside managing user accounts in Active Directory and executing software updates. Candidates need 3+ years of experience in an IT support environment, a college degree or equivalent experience, and strong communication skills.

The position offers unlimited PTO, 401k matching, and comprehensive medical coverage.
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