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Systems Administrator IT Project Manager

MSP Service Desk Lead - White-Glove, SLA-Driven Ops

Job in Boca Raton, Palm Beach County, Florida, 33481, USA
Listing for: R2 Unified Technologies
Full Time position
Listed on 2026-06-05
Job specializations:
  • IT/Tech
    Systems Administrator, IT Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology firm in Boca Raton is seeking a Service Desk Manager to lead the Service Desk team. This role focuses on delivering high-quality support, managing service requests, and ensuring SLA compliance. Applicants should have over five years of experience in managed services and significant knowledge of Microsoft Azure and 365. The role emphasizes operational excellence and team leadership.

Benefits include unlimited PTO, profit sharing, and comprehensive health coverage.
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