IT Service Management Lead Incident & Problem; ServiceNow
Job in
Boca Raton, Palm Beach County, Florida, 33481, USA
Listed on 2026-06-06
Listing for:
Jobs via Dice
Full Time
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Systems Analyst, IT Business Analyst
Job Description & How to Apply Below
Jobs via Dice is seeking a Project Leader (IT Service Management Specialist) to join their team in Boca Raton, FL. The ideal candidate will have a minimum of 5 years of experience in IT service management and proven expertise in leading IT change, incident, and problem management processes.
This on-site role involves acting as Incident Manager during critical incidents, collaborating with stakeholders for process improvements, and delivering training to IT teams. A Bachelor's degree in a related field and an ITIL Foundations certification are mandatory.
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