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IT Service Management Lead — ServiceNow & ITIL Expert

Job in Boca Raton, Palm Beach County, Florida, 33481, USA
Listing for: ARK Solutions, Inc.
Full Time position
Listed on 2026-06-12
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager, IT Business Analyst, Systems Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

ARK Solutions, Inc. is seeking an IT Service Management Specialist to enhance IT service delivery. This role demands expertise in IT Change, Incident, and Problem Management, particularly utilizing the Service Now platform for process optimization.

The successful candidate will collaborate with cross-functional teams, lead incident responses, and support continuous process improvement initiatives. A Bachelor's degree and a minimum of five years' experience in IT Service Management are required.

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