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ITSM Lead - ServiceNow & Incident; Onsite

Job in Boca Raton, Palm Beach County, Florida, 33481, USA
Listing for: Creative Solutions Services, LLC
Full Time position
Listed on 2026-06-15
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: ITSM Lead - ServiceNow Change & Incident (Onsite)

Creative Solutions Services, LLC is seeking a Project Leader (IT Service Management Specialist) for a long-term opportunity in Boca Raton, FL. The candidate will manage IT service delivery and drive process optimization using Service Now.

Ideal applicants have at least five years of experience in ITSM, strong skills in change, incident, and problem management, and a Bachelor's degree in a related field. The role includes responsibilities for leading process improvements and managing incidents effectively.

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