More jobs:
Hybrid IT Help Desk Specialist
Job in
Boca Raton, Palm Beach County, Florida, 33481, USA
Listed on 2026-08-03
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
NCCI Holdings, Inc. seeks a Help Desk Analyst to provide first-level technical support for internal users and equipment. You will respond to incidents via phone, email, and dashboards, diagnose issues, provide solutions, and escalate when needed.
You will help maintain system availability by documenting problems, communicating with users, and coordinating troubleshooting with other teams. This role requires a local applicant within commuting distance of Boca Raton, FL.
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