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Senior Healthcare IT SaaS Support Specialist
Job in
Boca Raton, Palm Beach County, Florida, 33481, USA
Listed on 2026-08-25
Listing for:
ModMed
Full Time
position Listed on 2026-08-25
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Mod Med in Boca Raton is hiring a Product Support Specialist 3 to join our Client Services team. You will be the technical expert and escalation point for complex issues, driving customer retention, product feedback, and internal enablement while collaborating with cross-functional teams.
The role requires 3–5 years in SaaS technical support, healthcare IT or EMR, a Bachelor's or relevant certs, and hands-on experience with Zendesk, JIRA, Confluence, Git, Postman, and SQL.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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