Workplace Manager

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.

We’re seeking a Workplace Manager to lead our team at the new PSA location in Boca Raton, FL. This role ensures a safe, clean, and productive environment by protecting personnel, safeguarding assets, and managing facility access. Responsibilities include overseeing and developing the Workplace team, resolving internal and external issues, and partnering with business leaders to support growth and culture.

You’ll report to the Senior Manager of Workplace for Collectors.

• Develop and own Workplace experience, Facilities operations for the PSA location in Boca Raton, Florida
• Lead the development of the future local Workplace team, both contract and full time hires, including hiring, training, coaching and career development
• Establish and foster the relationship with our third-party custodial vendor, working with both that group and the internal teams to achieve a flawless workspace while realizing top-tier facility standards
• Own Workplace vendor management and administrative responsibilities for the sites – processing contracts, onboarding vendors, coordinating insurance, managing vendor relationships & performance
• Develop and own a holistic preventative maintenance program for the site, ensuring reliable operability and a best-in-class facility for our staff and clients
• Oversee and streamline administrative functions at the sites including: mail, calendars, food and beverage program, copiers, office supplies, and employee services
• Serve as the key point of contact for candidates, colleagues, and visitors onsite
• Own and deliver continuous improvement projects in collaboration with the Operations, IT/Network and Security teams
• Contribute to projects to improve facility and employee health & safety, including serving as the Safety Lead
• Oversee and manage facilities equipment vendors for secure and operational environments
• Liaise between Workplace and other departments, collaborating with upper management on relevant issues
• Manage internal customer tickets and requests through the ticketing platform, ensuring timely response and resolution

• 5+ years of management experience, including 3+ years in Corporate Workplace and 1+ year in Operations preferred
• Bachelor's degree in related field or equivalent work experience
• Strong verbal and written communication skills; able to understand and relay company policies/procedures
• Influential leader with the ability to inspire/motivate, drive change, and build strong relationships across the organization
• Dependable, personable team player with excellent collaboration skills
• Strong team management and planning/organizational skills; adaptable and capable of developing/executing realistic action plans in a dynamic environment
• Preferred ability to use Google Docs, Google Sheets, Slack, etc.

• Bending and Twisting:
  Bending neck/waist, twisting neck/waist, and squatting
• Computer Use:
  Typing, mouse work, and sitting and looking at a computer potentially for long periods of time
• Exposure to Machinery:
  Exposure to machinery noise, which may include noise from forklifts, injection presses, or other machinery
• Hand Use:
  Power gripping when using low-precision, high-impact hand tools that require significant force, such as hammer drills and torque wrenches
• Hearing Requirements:
  Ability to hear alarms, signals, and…