General Manager, Commercial Services Division MM
Listed on 2026-07-02
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Management
Operations Management, Client Relationship Manager, General Management, BD Manager
General Manager For Commercial Services Division
We are partnering with a privately held services business to find a General Manager for its Commercial Services Division. The company serves a diverse portfolio of commercial and institutional clients and is seeking a leader who can take broad ownership of divisional performance.
This role is suited to a commercially minded operator who can balance client satisfaction, team leadership, financial discipline, and service quality. The General Manager will have meaningful influence over division growth, process improvement, and leadership development.
The successful candidate will bring a strong sense of ownership, practical decision-making, and the ability to lead a large service-oriented team through a period of continued growth.
Key Responsibilities
- Take ownership of divisional performance across people, clients, financials, and service standards
- Lead managers and supervisors responsible for frontline service delivery
- Monitor budget performance, labor costs, billing accuracy, and contract profitability
- Maintain strong relationships with key commercial and institutional clients
- Support business development efforts through proposals, renewals, and client presentations
- Improve operating processes, reporting, accountability, and cross-functional coordination
- Oversee new account launches, client transitions, and service escalations
- Build a high-performance leadership culture across the division
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