Security Manager

Job Description

The Security Manager is responsible for directing and administering the implementation of all safety and security programs and initiatives to ensure the safety of residents, guests, team members and the security of the property.

• Direct and administer all Safety and Security operations and functions, including preserving the safety and security of the residents, guests, team members and the facility.
• Ensure compliance with OSHA standards.
• Conduct safety incentive programs as needed.
• Oversee the lost and found process to ensure lost property is documented and safeguarded until returned to rightful owner.
• Budget and forecast departmental operational needs and costs.
• Adhere to federal, state and local standards and facilitate meetings as required.
• Direct and administer patrol of interior and perimeter of property.
• Observe and identify potential safety risks, security risks and undesirable conditions.
• Lead investigations of accidents, thefts, property loss and unlawful activities.
• Respond to emergency situations including safety hazards, fires, medical emergencies, and threats to life and/or property.
• Act as primary liaison with federal, state and local law enforcement.
• Oversee administration and accuracy of all required reports and documentation.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.
• Monitor and develop team member performance, including supervision, professional development, scheduling, counseling, evaluations, recognition and reward.
• Recruit, interview and train team members.

• Hospitality experience is required.
• At least 7 years of experience.
• Progressive work-related experience with proficiency in multiple relevant disciplines/processes, including previous law enforcement, intelligence, or military experience.
• Bilingual (English & Spanish) a plus.

• Critical Thinking: using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Reading Comprehension: understanding written sentences and paragraphs in work-related documents.
• Judgment and Decision Making: considering relative costs and benefits of potential actions to choose the most appropriate one.
• Writing: communicating effectively in writing as appropriate for the needs of the audience.
• Complex Problem Solving: identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Monitoring: monitoring/assessing performance of yourself, other individuals or organizations to make improvements or take corrective action.
• Social Perceptiveness: being aware of others' reactions and understanding why they react as they do.
• Problem Sensitivity: the ability to tell when something is wrong or is likely to go wrong.
• Deductive Reasoning: applying general rules to specific problems to produce answers that make sense.
• Inductive Reasoning: combining pieces of information to form general rules or conclusions.
• Communicating with Supervisors, Peers, or Subordinates: providing information by telephone, written form, e-mail, or in person.
• Getting Information: observing, receiving and otherwise obtaining information from all relevant sources.
• Resolving Conflicts and Negotiating with Others: handling complaints, settling disputes, and resolving grievances and conflicts.
• Coordinating the Work and Activities of Others: getting members of a group to work together to accomplish tasks.
• Coaching and Developing Others: identifying developmental needs of others and coaching, mentoring or otherwise helping others improve knowledge or skills.
• Ability to work in a fast paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.