Manager - Facilities - Boca Raton Towne Center Job Boca Raton area,Florida USA,Management

Area Facilities Manager

The ideal Area Facilities Manager is highly networked, customer focused, richly experienced, skilled, motivated, results oriented, uses good judgment in all decisions and actions and is committed to providing outstanding customer service every day. Working at Nordstrom as a Facility Manager, you'll wear many hats – you'll be a mentor, your team's biggest fan, as well as a driver of business.

A day in the life...

Establish and maintain a safety-first culture by maintained, clean, comfortable, and well-portfolio and driving safe work practices, timely training, best practices as well as delivering rewards and recognitions to promote safe behavior. Drive and promote safety culture within portfolio including subcontractors, suppliers, and visitors.

Responsible for performance of team of technicians, vendors, and suppliers over multiple locations to perform maintenance and repair on equipment and facilities systems

Establish relationships with site leads, regional leadership, and business partners to establish trust and credibility in the delivery of FM services

Uphold contract terms and conditions with subcontractors and suppliers to ensure proper delivery of goods and services against contracts and expectations

Ensure customer satisfaction in the delivery of Facility Management services and provide leadership to increase customer satisfaction

Ensure that planned and scheduled monthly, quarterly, semi-annual, and annual Preventive Maintenance on both critical and non-critical equipment is completed.

Act as point of contact with site occupants, property management/landlords to coordinate FM activities and ensure company and customer needs are met

Support the business by developing and implementing standard operating procedures (SOPs) and preventive maintenance schedules (PM) to support all areas

Respond to emergency calls as necessary

Possess technical knowledge of HVAC, Vertical Transportation, Restaurants, Entry/Signs, specialty systems (i.e., security, fire alarm) MEP and other building elements

Help leadership drive volume and achieve operational goals such as store sales volume or fulfilment delivery timeliness and accuracy.

You've got this if...

Minimum 5 years' experience as a Facilities Manager or equivalent
Relevant Bachelor's degree or equivalent education preferred
A proven track record of success in Facilities Management including a solid knowledge of building/mechanical, electrical systems(MEP)
Experience using CMMS (Computerized Maintenance Management System) systems and reporting including planning, scheduling, and workstream analysis
Demonstrated ability to build strong relationships with customers, peers, and senior leadership
Experience managing remote teams and third party contracted services
Strong analytical and problem-solving skills including complex issues involving multiple entities
Proficiency in MS Office suite with demonstrated abilities in Excel and Outlook
Demonstrated communication skills, written and verbal, including negotiation and conflict resolution
Six Sigma, Lean, TPC, or other operational excellence methodology certifications a plus!

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$76,500.00 - $ Annual

We've got you covered…

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview.