Program Manager Utilities​/Energy; Customer-Facing

The Project Manager is responsible for leading the planning, execution, governance, reporting, stakeholder management, and delivery health of client engagements. The role owns day-to-day execution, manages workflows and risks, maintains delivery documentation, supports financial accountability, and leads structured communication across clients, consultants, Account Managers, and internal leadership.

Onsite four days per week (remote Fridays) at Insight Global's Boca Raton or Miami, FL offices. Customer related travel for QBRs, etc expected as well.

• Bachelor's degree in Engineering, Construction, Business, or similar field.
• Approximately 5-8 years+ of project management experience; utilities, engineering, or construction experience preferred.
• Proven leadership and stakeholder management capability.
• Comfort working in structured systems such as ERP, CRM, and project management tools. Preferred
• Utility transmission, electric, gas, or infrastructure experience.

• Own day-to-day execution of the engagement.
• Manage workflows, milestones, dependencies, and risks.
• Maintain and continuously improve process documentation.
• Identify blockers, escalation needs, and opportunities to improve delivery outcomes.

• Produce consistent weekly project status reporting using Evergreen standards.
• Report transparently on progress against deliverables, risks, issues, urgent items, and work queues/backlog health.
• Maintain core project artifacts, including project plans, process flows, job aids, and reconciliation reports.

• Support invoicing, approvals, and financial reconciliation.
• Partner with internal stakeholders to ensure delivery aligns to engagement economics.
• Own delivery health to ensure programs are self-sustaining and operationally sound.

• Serve as the escalation point for delivery challenges and decisions.
• Lead structured communication across clients, consultants, Account Managers, and internal leadership.
• Support recruiting by providing role clarity and participating in consultant screening.
• Ensure consultants are onboarded, trained, engaged, and clear on expectations.