Director, Event Management & Planning, Management

Salary Range:$115,000 plus $4k annual bonus for top performance. With top performance, you are also eligible to become a shareholder in our company and earn equity.

Benefits: FREE employee-only medical coverage, a 4% employer 401(k) match, and FREE short-term disability. Other incredible benefits HERE.

Location: Boca Raton, FL. Exact location details will be shared as soon as they become available!

Work Hours: Monday-Friday with flexibility to accommodate evening events.

Reports to: Director of Client Delivery

Your mission is to own strategy, cross-functional integration, and overall asset performance across a large office campus in Boca Raton, FL. You lead the on-site amenity and events team (Manager of Community & Events, Wellness Program Manager, Experience Coordinator) and serve as the primary strategic liaison to Property Management and Ownership. By aligning programming, operations, amenity management, and partner relationships, you build a high-performing campus environment that delivers measurable ROI, elevated tenant retention, and 5-star guest experiences.

As the ultimate curator of the site, you fuel connection, productivity, and tenant longevity by leading with a  house proud  mentality. You clear the way for your team and tenants, ensuring every operational detail across meeting spaces, fitness centers, and common areas is managed end-to-end so the complex machinery behind the scenes remains invisible. Remaining calm in the chaos, you foster a culture of excellence where spaces are perfectly staged and every community interaction is delivered with warmth, care, and presence.

• Team Leadership &
  
  Collaboration:
  
  Lead and manage the on-site team (Community & Events Manager, Wellness Program Manager, and Experience Coordinator) while establishing clear operating standards and accountability across all roles and services. Build a high-performing, hospitality-driven operating model that delivers a cohesive and consistent brand experience.
• Strategic Partnership: Serve as a strategic partner to your clients, aligning Playbook teams and our partners to ensure seamless daily operations and execution in support of service objectives. Develop and deliver monthly financial, operational, and impact reporting summarizing key performance metrics, revenue growth, and ROI for ownership and stakeholders.
• Stakeholder Integration: Act as the cross-functional leader responsible for integrating F&B operators, key partners, and retail tenants into the amenity program. Align sales, operations, marketing, and tenant programming to deliver a unified, well-executed experience. Build strong, trust-based relationships with corporate tenants, office managers, and executive leaders to drive building retention and satisfaction.
• Asset Strategy Execution: Own and execute the building’s asset and experience strategy, leveraging amenities, programming, and services to drive leasing velocity, tenant retention, and measurable return on investment. Own the campus P&L, vendor contracts, amenity budgets, and revenue performance across event spaces and wellness lines.
• Relationship Building & Reporting: Build trusted, long-term relationships with ownership, property management, leasing, and tenants. Proactively gather feedback, translate insights into tailored recommendations, and deliver clear reporting that demonstrates impact and value.
• Programming Strategy & Design: Oversee the development and execution of a balanced, annual campus calendar encompassing wellness, cultural, social, and professional experiences. Balance free tenant engagement activations with high-margin, revenue-generating commercial events. Evaluate event performance metrics continuously to optimize tenant…