Senior Account Manager

Boca Raton, United States | Posted on 06/25/2025

We are searching for a Senior Account Manager to join our account team. Our ideal candidate will own all aspects of campaigns, including internal and client-facing kickoff meetings at the start of an initiative to completion of delivery. The Senior Account manager will support senior account team members in executing creative work, building effective client relationships, and managing the critical components that drive growth and success for clients.

MDG follows a hybrid work model of Monday/Friday remote and Tuesday, Wednesday and Thursday in our Boca Raton office. Our scheduled work hours are 9a-6p.

What you’ll do:

• Guidesand manages all day-to-day activities for assigned clients in development ofadvertising campaigns and projects within the approves plans
• Manage creative, digital, social and media projects from inception to completion ensuring on-time delivery
• Timelinedevelopment and management of all client deliverables
• Developclient meeting agendas, post meeting contact reports and any follow-up deliveractions needed
• Manage internal communications to provide direction and/or updates across departments including creative, social media, and media for campaigns or individual projects
• Plans,manages, and executes ongoing project development and timing to ensure that progressive stages are approved with adequate time to meet schedules and deadlines
• Respondto client phone calls and be aware of all client activities to provide back-upto account lead
• Workwith the account director to compile, update and issue status reports, daily hot sheet items and tracking of campaign results and performance
• Maintainall client information in an organized manner as needed for accurate proofreading and meeting of client standards
• Act as liaison with other agency departments and vendors
• Developbriefs and prepare presentation decks
• Manageblog and content development and social media updates
• Manage client budgets and billing
• Activelybuild relationships with clients
• Keepapprised of client’s products/services/marketing developments
• Gatherand assemble background information, research, and analyses as needed for development of creative briefs and monthly presentations
• Performs other related duties as assigned by management

Qualifications and skills:

• Bachelor’sDegree in Advertising, Marketing or related field required
• 5+years’ ad agency experience managing and executing multi-channel digitalprojects
• Understanding of general advertising principles and account service client management protocol
• Manages multiple tasks and tight deadlines with confidence and ease
• Tactfuland diplomatic communication skills; internal, external, formal and informal written, and verbal
• Abilityto communicate complex information in easy-to-understand terms
• Skilledin presenting to high level clients
• Ableto actively build and maintain good working relationships with clients and colleagues
• Mustbe willing to go above and beyond to ensure client’s issues and requests aresufficiently resolved
• Organized and pays attention to every detail
• Proactive problem solving
• Hospitality,healthcare, and retail experience a plus
• Youmust have a valid driver’s license and have your own reliable transportation toattend client meetings and events

We offer competitive healthcare, dental, and vision plans along with several voluntary benefit extras. Employees receive generous PTO in addition to all major holidays and the option to enroll in a comprehensive 401K plan with employer matching