Senior Director, PR & External Communications

Join the Team Modernizing Medicine At Mod Med, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This  for doctors, by doctors  philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence When you join Mod Med, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

Consistently ranked as a Top Place to Work
2025 Globee Business Awards:
Gold Globee for “Technology Team of the Year”2025 Black Book Awards:
Ranked #1 EHR in 11 Specialties Florida Venture Forum:
Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description

Summary:

The Senior Director, PR & External Communications is a strategic executive leader responsible for defining and driving the organization's enterprise brand reputation, AI-augmented media strategy, multi-channel communications architecture, and all external communications. This role transitions the function from tactical execution to a data-driven power engine—leveraging generative AI, predictive sentiment analytics, and advanced social listening tools to elevate market share, establish category leadership, and safeguard corporate reputation.

Managing cross-functional agency partners and high-performing teams, the Senior Director aligns global storytelling with executive vision, product innovation, and business growth.

Your Role:

Strategic Leadership & Corporate Reputation Architect and execute a comprehensive global PR, executive communications, and corporate reputation strategy aligned with enterprise revenue and market positioning goals.

Serve as a core strategic advisor to the CMO, C-suite, and board on crisis management, enterprise positioning, media relations, and key industry narratives.

Lead corporate crisis communications and dynamic response protocols using real-time media monitoring and predictive risk management models.

Lead a robust Analyst Relations program, cultivating strategic relationships with key industry analysts (e.g., KLAS, Frost & Sullivan, Forrester) to influence market positioning.

AI-Driven PR Operations & Modern Media Relations Select and manage a top-tier PR agency with the goal of obtaining earned coverage in tier 1, 2, and 3 level publications. Develop strong and differentiated PR strategies in collaboration with the agency.

Modernize media operations by integrating AI tools and data analytics for hyper-targeted journalist outreach, press release optimization, audience sentiment analysis, and trend forecasting.

Direct agency partners, vendors, and internal teams to deliver high-impact media placements across digital, broadcast, and print channels.

Oversee executive thought leadership programs, securing top-tier keynote opportunities, podcast features, and strategic panel seats for senior executives.

Multi-Channel Digital Strategy & Brand Advocacy Drive employee advocacy, modern social selling, and executive Linked In strategies, equipping global teams with AI-assisted content engines to amplify corporate initiatives.

Partner with the digital marketing team to strategically integrate PR initiatives with SEO, digital content, third-party evaluation portals (e.g., Software Advice), and web properties to enhance…