Inkjet Print Operation, Sr Specialist

About the Role

The Customer Innovation Center Specialist is responsible for producing high‑quality print samples and managing color workflows across multiple print technologies. This role supports customer demonstrations, print production, color management, and technical consulting activities while serving as a key resource for sales, marketing, and customer support teams. The ideal candidate has strong experience in print production, color management, digital workflows, and customer‑facing environments.

• Produce high‑quality print samples for customer demonstrations, portfolios, and marketing projects.
• Operate production printing equipment in continuous‑feed and sheetfed environments.
• Assess media quality through linearization, robustness testing, and ICC profile creation.
• Load media, configure printer settings, and optimize print and color workflows.
• Select appropriate media based on application requirements, including weight, finish, opacity, coatings, and brightness.
• Ensure consistent print quality through calibration, color management, and device matching.
• Troubleshoot color, print quality, and workflow issues, including customer sample matching.
• Create and correct impositions and production layouts.
• Prepare production files using Adobe Creative Suite, Enfocus Pit Stop, and RIP workflow systems.
• Maintain expertise in CMYK process printing and print production standards.
• Lead customer demonstrations, technical presentations, and product launch activities.
• Support pre‑sales and post‑sales customer engagements, including workflow, media, and print quality consultations.
• Collaborate with product managers, sales teams, and marketing on technical and media strategies.
• Mentor and train new hires within the proposed organizational structure.
• Create media evaluation reports and color profiles for customer and product use.
• Assume responsibilities related to advanced ICC profiling, device matching, and cross‑divisional support of complex color management issues.

• Bachelor’s degree or equivalent experience (preferred).
• 8–10 years of experience in production printing, color management, prepress workflows, and customer‑facing print environments.
• Experience supporting production print solutions (preferred).
• Experience with ICC profiling, device calibration, color matching, and four‑color process printing.
• Knowledge of print technologies: offset, toner, and inkjet.
• Proficiency with Adobe Creative Suite, Enfocus Pit Stop, RIP workflow software, and print server platforms.
• Understanding of print file formats and production workflows.
• Physical ability to lift heavy paper cartons up to 50 lb. and move rolls of paper.

Base salary range: $76,150–$114,040 annually.

• Medical, dental, and vision coverage.
• 401(k) savings plan.
• Discretionary profit sharing and success sharing.
• Educational assistance and recognition programs.
• Vacation and flexible scheduling.
• Employee referral bonus and employee discounts.
• “Dress for Your Day” casual attire program.
• Volunteer opportunities to give back to the local community.
• Canonical welcome kit with official merchandise.

Full‑time, on‑site at assigned office(s) or worksite(s). The position requires full‑time presence during scheduled workdays.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We comply with all applicable federal, state, and local laws, regulations, orders, and mandates, including those we must follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.