Beauty Account Coordinator - Clinique

Be part of an amazing story

Macy's is more than just a store. We are a story that has captured the hearts and minds of America for more than 160 years. It is a story of innovation, tradition, inspiring stores, irresistible products, the Macy's 4th of July Fireworks, and the Thanksgiving Day Parade. We have been part of countless memorable moments and milestones. These stories make this such a special place to work.

• Analyze business results (store, category, brand, product, etc.) to identify and highlight sales‑driving opportunities to achieve goals.
• Communicate clear, concise priorities, strategies, and direction to Division and store teams using written, in‑person, and virtual methods as needed.
• Collaborate with Regional Merchandise Execution, Beauty Field Directors, and Store partners to actively support growth in stores.
• Lead and participate in event execution, covering corporate, promotional, vendor launch events, and virtual events. Take the lead on local event strategy, planning, and execution; collaborate with store and division partners; conduct post‑event analysis.
• Prepare for, participate in, and follow up on store visits and pre‑season planning meetings. Partner with stores for in‑person and/or virtual visits to support store growth.
• Develop collaborative relationships with vendors and effectively communicate priorities and needs.
• Direct, observe, and assess consistent execution based on national guidelines and standards (planograms, fixture placement, visual/collateral). Collaborate with corporate and store partners to ensure alignment with national guidelines. Identify opportunities and own solutions for corrective action.
• Visit competitors, observe and evaluate competitive opportunities, and communicate findings to central and regional teams.
• Be a change agent; encourage self and others to challenge the status quo with forward‑thinking strategies.
• Demonstrate and drive excellent service and selling by reinforcing a customer‑centric culture among Beauty Advisors.
• Work closely with Beauty Managers of Sales & Customer Service and Counter Managers to set coaching priorities for the department.
• Focus leaders on customer acquisition through clientelling using MyClient to enhance client relationships and loyalty.
• Support leaders in training store colleagues, reinforce and monitor colleague engagement, and ensure completion of education requirements and learning objectives.
• Support vendor partnerships and align with corporate teams to ensure all product training is relevant and aimed at educating store teams on improving selling techniques.
• Recognize store team performance during visits; reinforce and support department objectives by linking brand success with overall growth of the Beauty department.
• Support the onboarding of new Beauty Leaders and Beauty Advisors.
• Support Store Leadership in hiring and recruiting Beauty team members at the assigned brand.
• Maintain regular and dependable attendance and punctuality.
• Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities.
• Additional duties may be assigned.

• Sales Analysis:
  Proficient in analyzing business results at various levels (store, category, brand, product) to identify and highlight sales‑driving opportunities.
• Effective Communication:
  Strong communication skills to convey clear and concise priorities, strategies, and direction to Division and store teams; ability to use written, in‑person, and virtual methods as needed.
• Collaboration and Relationship Building:
  Excellent collaboration skills to work effectively with Regional Merchandise Execution, Beauty Field Directors, and Store partners; ability to develop collaborative relationships with vendors.
• Event Planning and Execution:
  Demonstrated ability to lead and participate in event execution (corporate, promotional, vendor launch, virtual). Strong organizational skills for local event strategy, planning, execution, and post‑event analysis.
• Leadership and
  
  Coaching:
  
  Leadership skills to empower Beauty associates, encourage continuous learning, and drive…