Assistant Store Director, Operations

Saks OFF 5TH is a premier luxury off‑price destination. In more than 100 stores across the U.S. and Canada and online, we offer top names in fashion at an incredible value through our merchandise authority, unparalleled brand access and seamless connection between e‑commerce and stores.

Assistant Store Director:
Operations. Under the direction of the Store Director, the Manager of Operations will support execution of the operational priorities within the store. They will maintain the performance of their store’s back‑of‑house practices to drive efficiency and achieve related goals.

• Be responsible for achievement of sales, controllable profit, EBITDA, payroll management, and P&L performance.
• Manage the planning, timelines, budget, and communication of all required operational processes.
• Organize the stock room, including merchandise set up, equipment, supplies and technology.
• Execute inbound and outbound freight flow, including dock‑to‑floor processes and exception report maintenance to maintain inventory integrity.
• Resolve maintenance and repair of all facilities related issues.
• Develop and retain direct reports, ensuring their readiness for increased responsibilities and providing a bench of internal talent for critical positions.
• Participate and support training for new company programs, procedures, and technologies.
• Consistently model and coach behaviors that exceed key performance indicators.

• College associate diploma; bachelor’s degree preferred.
• 3+ years of management experience with comparable volume and/or a proven track record of success managing a selling workforce and achieving results.
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Proven sales track record and results‑driven approach.
• Strong time‑management skills and ability to manage multiple projects with shifting priorities.
• Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships.
• Thorough knowledge of the fashion industry and passion for sharing expertise.
• Ability to act promptly in routine situations and develop a plan of action to achieve positive results for customers.
• Ability to operate equipment such as radios, POS registers, ticket scanners, and sensor removers.
• Flexibility to work evenings, weekends, and public holidays.

The starting base salary for this position is between $65,000 and $73,000 per year, in addition to a bonus. Factors that may affect starting pay include market, skills, experience, and other qualifications of the successful candidate.

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Basic life insurance, supplemental life insurance, and disability insurance.
• Critical illness, hospital, and accident insurance.
• Flexible work environment.
• Employee discount and other perks.

All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying. This policy is part of our commitment to equal employment opportunity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.