Boutique Client & Growth Leader

Summary

The Client Development Manager is a boutique-based business leader and brand ambassador focused on delivering elevated client experiences, driving sales, and coaching a diverse in-store team. This role partners with the Boutique Director to develop the client base through market engagement, community partnerships, and events while maintaining operational and image standards.

Responsibilities

• Spend time on the selling floor to coach, mentor, and inspire the team to deliver exceptional client service.
• Create a positive working environment that encourages feedback, diversity, respect, and teamwork.
• Provide initial and ongoing training on CHANEL savoir faire, product knowledge, and service delivery.
• Lead the team using key performance indicators, driving continuous improvement and business results.
• Represent the brand in the market and develop the client base through community involvement, partnerships, and events.

Requirements

• Minimum 5 years of related experience; bachelor’s degree preferred.
• Proven people leadership and development skills with strong communication abilities.
• Passion for the brand, product knowledge, and commitment to client experience.
• Flexible schedule with availability for late nights, weekends, and some holidays.
• Ability to lift 15 lb and required in-store presence to manage boutique image and operations.
• Foreign language skills preferred; curiosity and desire for professional growth.