Retail Receiving Manager Boca West Club

Retail Receiving Manager
– Boca West Country Club, Boca Raton, FL

Boca West Country Club, one of the nation’s premier private clubs, is seeking a dedicated and detail-oriented Retail Receiving Manager to oversee all retail receiving operations across six retail outlets, including the Golf Shop & Golf Studio, Logo Shop, Pickleball Shop, Tennis Shop, Cabana Shop, and Market Square
.

This critical leadership position is responsible for the accurate receipt, processing, inventory control, and distribution of approximately $3.5 million in merchandise annually
. The successful candidate will play a vital role in supporting an award‑winning retail operation that delivers an exceptional member experience. Boca West’s retail program has earned numerous industry accolades, including South Florida PGA Section Merchandiser of the Year (2019 and 2025) as well as multiple Association of Golf Merchandisers (AGM) Platinum Awards and Best of the Best Awards
, reflecting our commitment to excellence in retail merchandising and member service.

• Receive, ticket, and distribute merchandise efficiently and accurately
• Maintain high standards of organization and accountability
• Support seamless retail operations that elevate the club experience

• Oversee daily receipt, inspection, and verification of all incoming retail merchandise
• Ensure all received items are accurately matched against purchase orders, packing slips, and invoices
• Ticket, label, and organize merchandise according to club standards
• Support the proper storage and flow of merchandise to retail outlets, ensuring timely distribution
• Conduct regular inventory counts, cycle counts, and reconcile discrepancies

• Act as the primary liaison with vendors and Director of Retail regarding shipment status, damages, or shortages
• Communicate proactively to resolve receiving issues swiftly, ensuring product availability and member satisfaction

• Collaborate with Finance Department and Director of Retail to process invoices accurately and support audit readiness
• Maintain organized records of receiving documentation, inventory movements, and compliance files
• Assist with month‑end inventory reporting and reconciliation processes
• Team Leadership & Process Enhancement
• Lead and develop the receiving team, fostering a culture of accountability, excellence, and service
• Train staff on receiving procedures, inventory systems, safety protocols, and customer service standards
• Continuously seek opportunities to improve processes, accuracy, and operational efficiency

• Strong organizational and inventory management skills
• Attention to detail and accuracy in documentation and inventory tracking
• Leadership and team development capabilities
• Effective communication and vendor relationship management
• Ability to multitask and prioritize in a fast‑paced environment
• Strong problem‑solving and process‑improvement mindset
• Professionalism, accountability, and discretion

• Associate’s or Bachelor’s degree in Business, Retail, Hospitality, or related field preferred
• 3‑5 years of experience in retail receiving and inventory control at the private club level
• Working knowledge of Microsoft Office Suite, inventory management, purchasing, and Point of Sale systems
• Prior supervisory or team leadership experience
• Familiarity with inventory management and POS systems (Food Trak, Birch Street, Cedar Creek, etc.)
• Experience with in private clubs, hospitality, or luxury retail settings is a plus

• Full Time / $85,000 annually
• Vacation/Sick Pay
• 401(K) after 1 Year
• Medical, Dental, Vision
• Employee meal
• Employee Referral Program

Please email cover letter and resume to Emily Gifford, Director of Retail: egifford