Alterations Specialist

Summary

The Alterations Specialist is responsible for producing high-quality altered merchandise within established time standards while providing exceptional client service in a boutique environment. This role requires expert knowledge of luxury fabrics and techniques, strong attention to detail, and collaboration with the boutique team to ensure accurate, timely alterations and a superior client experience.

Responsibilities

• Uphold production standards and deliver high-quality alterations consistent with brand expectations
• Fit garments on clients and perform alterations and repairs including hemming, mending, taking in and letting out seams, and length adjustments
• Construct garments per client specifications and maintain organization of client-owned pieces
• Label and record required alterations and communicate with clients regarding specifications and preferences
• Maintain sewing machines and equipment, and use irons/pressing machines to finish garments
• Provide styling and fitting advice and collaborate with boutique associates and management

Requirements

• Minimum 5 years of alterations experience in a luxury retail environment preferred
• Strong technical background with knowledge of leather, knits, double-face, beading, fine tailoring, and specialty techniques
• Sound knowledge of fabrics and sewing techniques and ability to work under time constraints
• Excellent communication and exceptional client service skills; foreign language skills preferred
• Minimum High School Diploma, ability to lift 15 lb, and flexibility to work late nights, weekends, and some holidays