Retail Sales Associate, Key Holder

DXL Group, the largest specialty retailer of men's Big + Tall apparel, seeks a Retail Sales Associate, Key Holder dedicated to building long‑term relationships with guests through an unmatched customer experience.

• We are committed to developing our people to promote from within.
• We are located in free‑standing stores, not in malls, and close at 7 pm.
• All team members are eligible for quarterly bonuses.

• Ensure each guest feels welcomed by spending quality time, asking questions to learn about their needs, preferences and lifestyle.
• Serve as a product‑knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
• Assist with building a superior customer‑focused sales team by providing ongoing coaching and training for selling skills, behaviors, and operational procedures.

• High school diploma or equivalent (college/university degree helpful but not required).
• Demonstrates superior customer service techniques and experience with problem/complaint resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.