Beauty Manager - Creed

WHO WE ARE

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all‑channel shopping.

As the Beauty Sales Manager, you possess total ownership of the sales experience within your Saks Fifth Avenue store and occupy a critical role in the achievement of the company’s objectives. You facilitate partnerships across functions, leverage team skills to build a customer‑centric sales experience, and steward the Saks Fifth Avenue brand. You drive sales by developing the clienteling skills and selling behaviors of a high‑performing team, coach on the selling floor, and refine the art of connecting with clients to build sustainable relationships through exceptional service and regular outreach.

• Client Development
  • Work closely with Business Managers and Beauty Advisors to build deep client relationships and drive repeat business.
  • Deliver memorable shopping experiences, plan client appointments, and maximize every interaction to address beauty and skincare needs.
  • Inform clients of in‑store events, diagnose spend, and identify opportunities to increase engagement and wallet share.
  • Grow new client acquisition using marketing tools such as clienteling, social media, referrals, and networking.
  • Handle ad‑hoc responsibilities as needed.
• Business Development through Technology
  • Coach your team to use technology and data to drive business and develop a growth mindset.
  • Build their personal brand as a beauty authority via proactive marketing and outreach.
  • Leverage social media to promote themselves as beauty influencers and broaden connections beyond the client base.
  • Use multiple technology channels to strengthen relationships, drive new acquisition, and provide 24/7 service.
  • Stay informed on new merchandise deliveries to maximize selling potential.
• Beauty Expert Development
  • Grow clients’ beauty closets by building technical and product knowledge through SFA educational platforms.
  • Facilitate engaging inter‑sell training and liaise with brands for educational moments.
  • Partner with in‑store leadership to grow and develop business.
• People Management
  • Lead and develop Business Managers and Beauty Advisors, fostering an inclusive team culture.
  • Coach on key performance drivers and expected behaviors.
  • Manage performance issues and develop succession plans.
  • Identify top talent and recruit within the local marketplace.
• Selling Floor Operations
  • Support day‑to‑day operations, resolve client issues, and ensure smooth floor operations.
  • Participate in opening and closing duties.

• Opportunity to work in a dynamic fast‑paced environment at a company experiencing growth and transformation.
• Exposure to rewarding career advancement opportunities across the largest multi‑brand luxury retailer, from retail to distribution, digital, or corporate.
• Comprehensive benefits package for all eligible full‑time employees (medical, vision, dental).
• Employee discount.

Factors influencing starting pay include market, experience, and other qualifications. Benefits include medical, dental, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and additional voluntary benefits such as critical illness and hospital/accident coverage.

Saks Global is an equal opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. We celebrate diversity and are committed to creating an inclusive environment for all employees.