Inbound Sales Professional; Boca Raton, FL

Job Title:
Inside Sales Center Representative

Job Type: Full-Time

What ISG Does:

ISG founded in 2008, is a US-based marketing, advertising, customer acquisition, and sales company that operates a call center that implements a highly measured approach to converting call orders and completing the customer acquisition journey.

The Sales Role:

We turn callers into new customers using our measured and consultative sales approach. ISG excels at performance, cultivating it with continuous support, guidance, and comprehensive training. You will become a subject matter expert trained to assess the needs of callers and present solutions that connect them to our products to increase orders.

What we sell:

ISG focuses on providing home services such as internet, wireless services, home security, etc. (i.e, products and services that people need and use every day) https://(Use the "Apply for this Job" box below)./

• Become a subject matter expert on our sales process, product knowledge, and our order entry platform during our paid comprehensive training program
• As a commissioned sales agent, you will offer, upsell, and cross-sell available promotions based on serviceability
• Manage numerous inbound and transferred calls in a timely manner from your dual‑monitored workstation
• Assist callers with product availability, pricing, and enrollment
• Qualify callers on our payment card industries (PCI) compliant production floor
• Comply with all ISG and partner policies

• Strong communication skills (empathic listener & persuasive speaker)
• Technologically savvy
• Able to multi‑task in a fast paced environment
• Sales experience preferred

• 5900 Broken Sound Parkway NW in Boca Raton Florida
• 80,000 sq. ft. modern facility with free parking
• Engaging break‑out rooms
• Onsite cafeteria with home cooked meals for purchase, open 9am-4:30pm.
• Shuttle bus from Boca (Yamato Rd.) Tri‑Rail

$17.00 Training Pay

To assist you with your ramp period, we provide you with a $17.00 hourly guarantee for your 1st 8-weeks of employment. After training you will earn commissions, however, with our average agent earning $20 per hour, most agents out earn this prior to the completion of their 8-week ramp to performance period.

• Our average agent exceeds $20 hourly or $42,000 annually and we have multiple agents earning over $100,000 year over year.
• Health (Medical, Vision, Dental), Employer‑Paid Life/AD&D Insurance, and PTO
• Employment discounts;
  Childcare, pet insurance, gym memberships, meal delivery services, travel and more…
• Unlimited earning potential and growth opportunities through our Emerging Leadership Program

• Must be at least 18‑years old with High School Diploma or GED equivalent
• Drug screening & background check
• Legal right to work in the United States and commute to our onsite location in Boca Raton Florida

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

ISG is an Equal Opportunity Employer (EOE)