Account Executive , Community Account Sales

Job Summary

The Account Executive 2 negotiates long‑term agreements with key decision‑makers (building managers, owners, attorneys, developers) to bring Xfinity services to multifamily properties.

• Securing new business opportunities, including new build and winback right‑of‑entry.
• Renewing existing agreements with multifamily prospects.
• Ensuring accuracy in all associated documentation.
• Managing multi‑site, large‑scale property‑portfolio relationships.
• Practicable expertise on all advanced MDU product sets designed for multifamily clients.
• Implementing a top‑down consultative sales approach for MDU growth opportunities, such as new construction deals.
• Negotiating bulk (also known as amenity) Xfinity services as well as non‑bulk contracts.
• Making presentations to property owners, developers and their employees, and home‑owner associations.
• Attending in‑person meetings to maintain a high level of visibility for the company.
• Securing marketing rights and other terms favorable to Comcast.
• Developing and maintaining solid, consultative relationships with clients to understand their unique needs.
• Collaborating effectively with internal cross‑functional partners to ensure delivery of standout products and solutions.
• Gaining proficiency in all facets of role including contract negotiation techniques, presentation skills, use of CRM software and relevant tools.
• Keeping senior leadership informed of changes in market dynamics and the broader industry landscape.
• Providing exceptional customer service by promptly addressing leads, inquiries, and customer experience issues.
• Building robust business cases supported by financial modeling.
• Managing sales funnel, sales opportunities, and sales forecasts for accuracy.
• Training and mentoring AE1s and collaborating with AE3s and National Account Managers.
• Reviewing assigned territory to ensure all customers are contacted on a prescribed, periodic basis.
• Achieving and exceeding monthly/quarterly/annual assigned sales and business quality objectives.
• Consistently exercising independent judgment and discretion in matters of significance.
• Maintaining regular, consistent, and punctual attendance.
• Working nights and weekends and variable schedules as necessary.
• Performing other duties and responsibilities as assigned.

Education: Bachelor’s Degree (preferred; alternative combinations of coursework and experience or extensive related professional experience may be considered).

Experience: 2-5 Years of relevant work experience.

Skills:

• Consultative Selling
• Customer Experience (CX)
• Negotiation
• Product Knowledge
• Sales
• Strategic Selling

Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.