Associate Sales Representative

A Pharma Company is seeking a highly motivated and driven Associate Sales Representative to join our growing commercial team. This is an exciting sales opportunity for an individual looking to build a long-term career within a fast-growing organization that is actively expanding its sales team and market presence.

The ideal candidate is energetic, competitive, and self-driven, with a passion for business development and customer relationship building. This role is heavily focused on prospecting, cold calling, and identifying new business opportunities to expand Willow Birch Pharma’s customer base within the compounding pharmacy market.

We are looking for someone who is hungry to succeed, motivated by growth, and eager to develop professionally within a company that offers strong long-term career potential and advancement opportunities.

• Identify, prospect, and develop new customer relationships within the compounding pharmacy market
• Conduct outbound cold calls, emails, and follow-up activities to generate new business opportunities
• Research prospective customers and identify opportunities for growth within assigned territories
• Build and maintain a strong sales pipeline through proactive outreach and networking
• Open new customer accounts and support onboarding activities
• Drive territory growth by consistently identifying new revenue opportunities

• Build and strengthen customer relationships through consistent communication and follow-up
• Support customers with product inquiries, availability, and order-related questions
• Cross-sell and upsell products where appropriate
• Follow up on quotations, opportunities, and customer activity to drive continued business growth
• Maintain a high level of customer service and responsiveness
• Accurately maintain customer, lead, contact, and opportunity information within Salesforce CRM
• Evaluate and qualify inbound leads
• Monitor territory activity and identify sales trends and growth opportunities
• Assist with forecasting activities and customer purchasing trends
• Collaborate with internal teams including Customer Service, Operations, Purchasing, and Marketing to support customer needs

• 1–3 years of sales, business development, customer service, or inside sales experience preferred
• Experience with cold calling, prospecting, and business development strongly preferred
• Salesforce CRM experience preferred
• SAP experience considered an asset
• Understanding of the compounding pharmacy market highly desirable
• Pharmacy Technician experience or background considered a strong asset
• Associate’s or Bachelor’s degree in Business, Sales, Marketing, Healthcare, Life Sciences, or a related field preferred
• Equivalent combination of education and relevant work experience will also be considered