Manager, Sales Development

Responsibilities

• Lead, coach, and develop a team of Sales Development Representatives (SDRs) through regular feedback, performance reviews, and career development planning
• Set clear performance expectations and hold team members accountable to defined goals and key performance indicators (KPIs)
• Monitor individual and team performance, addressing gaps through coaching plans and continuous improvement initiatives
• Ensure consistent execution of sales development processes, including lead qualification, early engagement, and event-generated leads
• Drive high-quality pipeline generation by ensuring SDRs consistently source and schedule qualified meetings with target prospects
• Conduct regular one‑on‑one meetings to review call activity, written communications, and performance data
• Analyze activity, conversion, and pipeline data to identify trends, coaching opportunities, and process improvements
• Partner with Sales leadership to design and execute effective sales development strategies aligned to revenue goals
• Collaborate cross‑functionally with Sales, Marketing, Enablement, and Specialty General Managers to ensure alignment, messaging consistency, and smooth lead handoff
• Leverage Salesforce and analytics tools to track performance, report results, and inform data‑driven decision making
• Proactively share insights and recommendations with stakeholders to improve pipeline health and team effectiveness
• Recruit, interview, hire, and onboard new SDRs, creating a supportive and inclusive team environment
• Reinforce sales enablement training and ensure team readiness across product knowledge, sales skills, and market focus areas
• Foster ongoing learning through coaching, team meetings, and skill development initiatives
• Build a motivating team culture through recognition, communication, and engagement
• Maintain visibility into team performance through dashboards and reporting
• Forecast SDR pipeline contribution and adjust strategies to address gaps
• Model company values by demonstrating accountability, adaptability, effective communication, customer focus, and results‑driven leadership

• Bachelor’s degree in Business, Marketing, Communications, Healthcare Administration, or a related field (preferred)
• Equivalent professional experience is accepted in lieu of a degree
• Ongoing professional development in sales leadership, management, or revenue operations is a plus
• Experience in healthcare, healthcare IT, SaaS, or B2B technology is strongly preferred
• Excellent verbal and written communication skills
• Proven experience leading, coaching, and developing sales or sales development teams
• Results‑oriented with a track record of meeting or exceeding goals
• Strong organizational and time‑management skills