Sales Associate - Full Time

ViX Paula Hermanny is an internationally recognized luxury swimwear and resort wear brand inspired by the effortless elegance of Brazilian beach culture. Known for its impeccable fit, elevated design, and sophisticated aesthetic, ViX continues to grow globally, delighting customers with timeless pieces that celebrate quality, craftsmanship, and style.

We are currently looking for a full time Retail Sales Associate to join our team at our store at The Boca Town Center in Boca Raton, FL. This on-site position reports directly to the Store Manager and plays a key role in representing the ViX brand through exceptional service, strong product knowledge, and meaningful client relationships.

This is an exciting opportunity for someone who is passionate about fashion, thrives in a fast-paced luxury retail environment, and is motivated by delivering personalized, high-touch service. As a Retail Sales Associate, you will be responsible for engaging clients, driving sales, developing a personal client portfolio, supporting boutique events, and contributing to merchandising and inventory operations.

The ideal candidate is polished, proactive, detail-oriented, and committed to creating memorable client experiences that build loyalty, repeat business, and long-term connections with the ViX brand.

As a Retail Sales Associate at ViX Paula Hermanny, you will:

• Deliver exceptional customer service by welcoming clients, assisting with product selection, and providing expert knowledge of ViX collections, fit, fabrics, and styling.
• Engage in meaningful client interactions to understand individual preferences, lifestyle, travel plans, special occasions, and wardrobe needs.
• Offer personalized styling recommendations across swimwear, resort wear, accessories, and complete looks.
• Build and maintain a personal portfolio of local, seasonal, VIP, and high-potential clients.
• Conduct proactive clienteling outreach through approved phone, text, email, and clienteling platforms to share new arrivals, personalized recommendations, promotions, and event invitations.
• Follow up with clients after purchases, appointments, and store visits to ensure satisfaction, strengthen relationships, and identify future sales opportunities.
• Maintain detailed and accurate client profiles, including sizing, style preferences, purchase history, upcoming travel, important dates, and follow-up opportunities.
• Schedule and host private shopping appointments, styling consultations, and personalized boutique experiences.
• Prepare curated product selections in advance based on each client’s preferences, purchase history, destination, or occasion.
• Support remote selling by sharing personalized selections and helping clients complete purchases outside of the boutique when appropriate.
• Actively support the planning, promotion, and execution of boutique events, collection launches, VIP shopping experiences, trunk shows, and seasonal activations.
• Personally invite targeted clients to events, follow up to confirm attendance, and provide a personalized experience throughout each event.
• Follow up with event attendees to thank them, recommend additional products, and generate future appointments and sales opportunities.
• Support local community engagement efforts and help develop relationships with relevant businesses, hotels, stylists, concierges, wellness studios, residential communities, and other partners.
• Drive sales by promoting current collections, complementary products, store events, and loyalty initiatives while striving to meet or exceed individual and boutique sales goals.
• Contribute to key performance indicators, including conversion, average transaction value, units per transaction, appointment sales, client retention, repeat business, and…