Sales Account Manager; Inside Sales

ABOUT OUR COMPANY:

Static Worx is a specialized provider of high-performance ESD flooring and technical solutions serving the architecture and design (A&D), mission-critical, and commercial construction industries. Known for quality, technical expertise, innovation, and a highly consultative, education-first approach, the company partners closely with architects, designers, and contractors to deliver technically advanced products and exceptional project outcomes.

As a growing company with a strong commitment to customer satisfaction and operational excellence, the company fosters a collaborative environment where sales, technical expertise, and customer experience intersect to support successful project delivery.

Working closely with Sales leadership, Marketing, and Operations in a highly collaborative team environment, the Sales Account Manager is responsible for developing customer relationships, managing account activity, identifying growth opportunities, and supporting customers throughout the sales cycle. Aligned with the Static Worx approach of teamwork, shared expertise, and a commitment to helping customers make informed decisions, this inside sales and account management role serves as a trusted advisor to customers, helping them navigate technical product options and identify solutions that best meet their business and project needs.

We are seeking a sales professional who views selling as a process of understanding customer needs, building trusted relationships, and delivering meaningful solutions. This role is centered on relationship development, customer education, consultative problem-solving, and long-term account growth; the ideal candidate is solutions-focused, a strong listener, highly responsive and organized, and motivated by working with a team to help customers achieve successful outcomes.

• Build and maintain strong, long-term relationships with customers through consistent communication, responsiveness, and exceptional service.
• Serve as a trusted resource for customers by providing accurate product information, application guidance, and consultative recommendations tailored to customer goals and project requirements.
• Manage and develop assigned accounts while identifying opportunities to strengthen customer relationships and business growth.
• Generate and qualify opportunities through inbound inquiries, referrals, customer outreach, account development activities, and marketing initiatives.
• Collaborate closely with Sales leadership and cross-functional team members to support customer success, strategic account development, and achievement of team goals.
• Prepare quotations, product recommendations, sales orders, and related documentation while ensuring a seamless customer experience throughout the sales process.
• Utilize CRM tools to effectively manage customer interactions, account activity, pipeline development, and follow-up processes.
• Participate in customer meetings, industry events, and ongoing learning opportunities.
• Contribute to a collaborative sales culture built on knowledge-sharing, transparency, accountability, integrity, and a shared commitment to achieving company goals.

3-7+ years of experience in inside sales, account management, consultative selling, customer relationship management, or a related commercial role; experience within construction, architecture and design, manufacturing, flooring, industrial products, or related industries is strongly preferred.

Bachelor’s degree in business, Marketing, Communications, or a related field, or an equivalent combination of education and relevant professional experience.

Proven ability to build trusted customer relationships and deliver exceptional customer service.

Excellent verbal, written, and interpersonal communication skills.

Experience utilizing CRM platforms and Microsoft Office applications to support sales activity, account management, and reporting.

Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.

Demonstrated professionalism, integrity, accountability, and commitment to ethical…