ECommerce Account Manager; Omnichannel

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Full Time SGA Boca Raton, FL, US

26 days ago Requisition

Weareseekingahighlymotivatede Commerce Account Manager ,Omnichannel,todriveprofitablesalesgrowthacrossouromnichannel,marketplace,ande Commerceretailpartners.

Thisroleisresponsiblefordevelopingstrategicaccountplans,buildingstrongretailerrelationships,identifyinggrowthopportunities,anddeliveringsalesobjectivesthrougheffectiveassortment,pricing,promotion,anddigitalshelfmanagement.

Thepositionwillprimarilyfocuson Utility Beddingandleadgrowthacrosskeymarketplaceanddigitalretailchannels ,withownershipof

Target,Walmart,Wayfair,and Overstock accounts,whilealsosupporting

Amazonand

Direct-to-Consumer(DTC) initiatives.

• Ownandmanageassignedomnichannelandmarketplaceaccountstodriveprofitablerevenuegrowth.
• Buildandmaintainstrongrelationshipswithmerchants,buyers,category managers,andkeycustomerstakeholders.
• Developandexecuteaccountgrowthplansthatexpanddistribution,marketshare,andsalesperformance.
• Conductbusinessreviewsandidentifyopportunitiestoenhanceaccountproductivityandprofitability.
• Supportstrategicnationalretailaccountsasneeded.

• Developannualaccountplansandjointbusinessstrategies.
• Analyzecategoryperformance,market trends,andcustomerinsightstoidentifygrowthopportunities.
• Presentassortmentrecommendations,promotional plans,andbusinessopportunitiestoretailpartners.
• Supportthelaunchandgrowthofnewmarketplaceanddropshiprelationships.

• Partner with Digital Marketingteamstoexecuteretailmediaandmarketplaceadvertisingprograms .
• Monitorcampaignperformanceandidentifyopportunitiestoimprovereturnonadvertisingspend(ROAS).
• Improveonlinevisibility,digital content,andcustomerengagementacrossretailplatforms.
• Monitorandoptimizekeymarketplaceperformancemetrics,including traffic,conversion rate,sales,content health,buyboxperformance,advertising effectiveness,inventory availability,and profitability.

• Developproductassortmentstrategiesalignedwithretailerneedsandcompanyobjectives.
• Partner with Merchandising and Planningteamsonpricingandpromotionalinitiatives .
• Coordinatepromotionalcalendars,seasonal events,and marketplace-specific campaigns.
• Supportonlinemerchandisingandproductcontentoptimization.

• Track sales,profitability,inventory,forecasting,andkeyperformanceindicators.
• Analyze customer,category,andcompetitivetrendstodevelopactionablerecommendations.
• Prepareandpresentbusinessperformancereportsandgrowthopportunities.
• Partner with Supply Chainand Planningteamstosupportinventoryavailabilityandpromotionalexecution .

• Workcloselywith Marketing,Finance,Supply Chain,Operations,Customer Service,Merchandising,and Digital teams.
• Supportstrategicinitiativesthatenhancecustomersatisfactionandbusinessperformance.
• Maintainaccurateforecasts,account documentation,andbusinessrecords.
• Contributetospecialprojectsandotherdutiesasassigned.

• Bachelor's degree in Business, Marketing, eCommerce, Merchandising, Sales, Supply Chain, or a related field preferred; equivalent professional experience will be considered.
• 3+yearsofexperienceine
  
  Commerce,omnichannelsales,marketplaceaccountmanagement,orretailsales,withdemonstratedsuccessdrivingrevenuegrowthandmanagingretailerrelationships.
• Experiencemanagingkeyomnichannelandmarketplaceaccountssuchas Target,Walmart,Wayfair,Overstock/Bed Bath&Beyond,Amazon,orsimilarmajorretailpartners.
• ExperienceanalyzingmarketplaceKPIs,digitalshelfperformance,assortment optimization,retailmediaperformance,ande Commerceconversionmetrics.
• P…