Security Officer - Boca Station

Your Purpose

As a critical member of the Brightline Safety & Security team, you will provide a safe and enjoyable work environment for yourself and others by monitoring and patrolling modern stations, engaging in professional security practices while enforcing rigid procedures to control access. You will work in a small team environment, reporting to a supervisor, with high guest interaction and the use of sophisticated technology to screen traveling guests and their belongings.

If you take pride in maintaining the highest level of security while staying alert to all possible scenarios and treating everyone with hospitality and respect, this position is for you.

$20.00 an hour

• Enforce all policies and procedures set forth by the management team.
• Conduct safety and security patrols on foot in all assigned areas.
• Watch and listen for suspicious behavior or unusual situations that may create a security or safety concern.
• Sound alarms or call the police/fire department as needed in a security or safety situation.
• Conduct checkpoint screening of all guests and luggage in a professional and polite manner using X‑ray machines and wands.
• Retain and implement knowledge of all equipment necessary to carry out screening duties, and maintain current certification to operate screening equipment.
• Handle and resolve difficult and sensitive guest inquiries and complaints in coordination with other Brightline entities; respond to questions and information requests from guests and outside agencies.
• Maintain accurate logs and provide required reports, including investigative documents.
• Cordially respond to requests for assistance.
• Remain focused, aware, and vigilant in a busy environment to control access through assigned posts in accordance with Brightline’s security initiatives.
• Monitor building Closed Circuit Television (CCTV) and all intrusion/fire alarm systems.
• Monitor and review all Brightline communication channels, including our company intranet and bConnected, during work hours to ensure all company and department communications and notifications are promptly reviewed.

This job description isn’t intended to be a comprehensive list of all activities, duties, or responsibilities that may change at any time with or without notice.

• Energetic with a focused personality and a demonstrated ability to take charge.
• Vigilant while on the move, active, or stationary for long periods of time.
• Effective at handling and prioritizing multiple competing assignments.
• Successful interaction with a diverse population while functioning as a team player.
• Detail-oriented, treating everyone with dignity and respect.
• Strong listening skills and the ability to assess situations quickly and effectively.
• Superior communication skills, able to share information succinctly and clearly.
• Ability to stay calm under pressure and in emergency situations.
• Prepared to obtain a security license before operations begin.
• One year of experience as a licensed Class D security field (not required, but a plus).
• Minimum age of 18 years.
• Availability to work shifts, including weekends and holidays.
• Good reading, speaking, and writing skills in English at a high school level.
• Flexibility to pick up last‑minute shifts (a plus).
• Proficiency in multiple languages is not required but a plus.

• Excellent leadership and team management skills.
• Ability to collaborate effectively with cross‑functional teams and external partners.
• Demonstrated ability to manage projects in retail, food and beverage, or other ancillary revenue products.
• Strong quantitative and analytical skills with attention to detail and accuracy.
• Data‑driven decision making.
• Excellent communication, critical thinking, and presentation skills, including the ability to provide written and verbal direction effectively.
• Proficiency in Microsoft Office applications:
  Excel, Word, and PowerPoint.

None

Works in a clean, air‑conditioned office space, free of noise, dust, and humidity.

Regularly uses hands to finger, handle, or feel; reaches with hands and arms; talks or hears. The position requires standing,…