Manager Physical Security Systems

Position is responsible for management and coordination and driving execution of physical security system operations and projects across the system. This role oversees the lifecycle of physical security initiatives—including CCTV, access control, intrusion detection, and life safety systems—from requirements definition through implementation, testing, and sustainment. Accountability for team performance, outcomes and project related executions. The position serves as a central project coordination point, ensuring security system projects are delivered on time, within scope, and in alignment with organizational standards, regulatory requirements, and operational priorities.

The Physical Security Manager provides direct supervision to Security Systems personnel, establishes work priorities, coordinates cross‑functional efforts, and drives execution through structured planning and performance oversight. The role operates under the direction of the Regional Security Director.

• Establishes project priorities and owns execution of work plans, including task sequencing, resource allocation, vendor coordination, and risk mitigation.
• Manage the coordination and execution of physical security system projects, ensuring clear requirements, defined milestones, and timely delivery.
• Oversee daily operation and maintenance of electronic security systems to ensure reliability, compliance, and operational readiness.
• Plan, schedule, and coordinate system installations, repairs, upgrades, and lifecycle replacements in alignment with organizational standards.
• Manage and develop Security Systems personnel by setting priorities, monitoring performance, and ensuring accountability for project and operational deliverables.
• Ensure projects are executed within approved budgets and timelines; identify risks and escalate issues proactively.
• Coordinate with internal stakeholders and external vendors to ensure seamless implementation and minimal operational disruption.
• Establish and enforce standards for system configurations, installations, and integrations to ensure compliance with technical and regulatory requirements.
• Track project progress, document outcomes, and maintain accurate system and project records.
• Monitor system performance post‑implementation and ensure operational issues are addressed and resolved.
• Participate in capital and operational budget planning; manage resources in accordance with approved financial guidelines.
• Provide system training, operational guidance, and technical support to end users and internal teams.
• Promote a culture of safety, accountability, and continuous improvement in support of patient, staff, and visitor safety.
• Support professional development through mentoring, training, and serving as a resource to less experienced staff.
• Demonstrate commitment to Memorial Hermann’s service standards by delivering secure, efficient, and well‑coordinated solutions that support patient care and workforce safety.
• Ensure safe care to patients, staff and visitors; adhere to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promote individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; support department‑based goals which contribute to the success of the organization; serve as preceptor, mentor and resource to less experienced staff.
• Demonstrate commitment to caring for every member of our community by creating compassionate and personalized experiences; model Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

Education:

Bachelor’s degree in business management, Project Management, Behavioral Sciences or related field required.

Licenses/Certifications:

Valid Texas driver’s license or obtained within 90 days of job entry.

• Age Requirement:
  Must be at least 21 years of age.
• Six (6) years of experience in physical security systems, and/or project…