Colleague House Manager

Mandarin Oriental Hotel Group

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

A stunning resort overlooking the Aegean Sea, Mandarin Oriental, Bodrum is where dreams come true. A luxury 5-star hotel retreat with two private beaches and excellent leisure facilities, we invite you to lie back, relax and savour the moment. With an idyllic location in Paradise Bay, we offer a seductive blend of style, serenity and 5-star comfort. With a range of gourmet restaurants, relaxing spa and choice of rooms, suites and villas, our unique resort is world-class.

• To ensure colleague housing is always in a clean and tidy condition arranging additional cleaning according to operational needs
• To communicate with People & Culture regarding colleague arrival and departures and share these with the Security Gate colleagues
• To assign rooms to all colleagues according to their level and position
• To ensure that all colleague rooms are prepared for their arrival giving them a feeling of being expected
• To welcome colleagues and escorted to their rooms and appropriate keys given
• To ensure all colleagues are given Colleague Handbook on arrival and acknowledgment page is collected from them and this filed
• To present all colleagues with inventory list and gather necessary signatures
• To present colleagues with arrival amenities to make them feel welcomed
• To monitor behavior of colleagues and report any incidents to Human Resources/ Security immediately
• To complete daily walk around and report any faults and repairs needs to the hotel Engineering Department
• To ensure safe keeping of guest keys and issuing procedures according to Safe, Sound & Sustainable guidelines
• To coordinate cleaning schedule of colleague housing pool