Certified Medical Assistant

• Welcoming patients, assisting medical staff, and delivering safe, compassionate care in accordance with all external and internal guidelines and regulations.
• Performs a variety of patient care activities rendering quality patients in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient chart with the required information.
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care.
• Provide administrative and front-end support:
  Greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments.
• Oversees and ensures efficient turnover of exam rooms.
• Assist provider in the exam room as requested.
• Collect, prepare, and submit ordered patient lab specimens as directed.
• Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.
• Triage patient phone calls and messages and document them appropriately.
• Orders and manages supplies under the direction of manager.
• Disinfect and stock the exam rooms.
• Assist in obtaining records required for the patients chart.
• Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
• Follow company policies and CDC guidelines for infection control.

• High school graduate or equivalent, required.
• Medical Assistant Certification
• CPR/BLS, required.
• 1 year of experience working within a clinical environment, required.
• 1 year in an administrative, patient-facing, or customer service role, required.
• Phlebotomy and lab processing skills, preferred.
• Prior experience with eClinical
  
  Works a plus
• Experience in obtaining prior authorizations for drugs including Botox for migraine, placing physician orders, chart check, triage, and refills.
• Self-motivated with the ability to work independently as needed.
• Must possess outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members, patients and physicians.
• Must possess computer skills for electronic recordkeeping.
• Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

Demonstrates proficiency in patient care activities, effective communication, and administrative support within a clinical environment. Capable of managing patient records, assisting in examinations, and ensuring compliance with health guidelines.

• Medical Assistant Certification
• CPR/BLS Certification
• Phlebotomy Skills
• EClinical
  
  Works Experience
• Patient Care Experience

• Patient Care Activities
• Lab Processing Skills
• Prior Authorization Experience
• Electronic Recordkeeping
• Triage Skills

• Outstanding Communication Skills
• Interpersonal Skills
• Self-Motivated
• Ability to Work Independently

• Medical Assistant Certification
• CPR/BLS Certification

• Clinical Environment
• Patient Chart Management
• Infection Control Guidelines
• CDC Guidelines
• Customer Service