Quality Representative

Thomas Instrument is an equal opportunity employer and will provide equal employment opportunity to employees and applicants for employment and will not discriminate against employees or applicants on the basis of race, ethnicity, religion, color, sex, pregnancy, national origin, age, military veteran status, ancestry, sexual orientation, gender identity or expression, marital status, family structure, genetic information, mental or physical disability, or any other legally protected status.

Thomas Instrument has a friendly atmosphere, an outstanding safety record, and a stable workload with a multiple and varied customer base, and a strong international reputation for quality and integrity. The company has two plants with all benefits available including immediately vested 4% match to 401k.

The Quality Representative is an integral part of daily execution of our final customer acceptance of flight hardware and the site tool and equipment calibration system. The role will be responsible for accurate and controlled execution of customer acceptance/sell off processes, tool calibration to the standards and transactions that support products from assembly, final inspection and to product shipments. This role serves as primary point of contact between Production, Government Quality Representatives, and the Shipping Dock as a source of information on final product acceptance.

This role is key between Quality and Operations to ensure:

• On time release of units to shipping as well as maintaining correct records in the business systems assigned.
• On time and control over the tools and equipment in our calibration system used for product verifications.

The successful candidate will need to demonstrate a track record of being organized, process driven, with speed and accuracy to ensure quality requirements and customer schedules are met.

• Plans, validates compliance, and stages product and documentation for customer acceptance.
• Reviews, creates, and releases calibration request & PO for outside calibrations.
• Perform data transactions on findings and supports operations in root cause/corrective action as needed.
• Proactively identify, communicate, and find solutions to quality and calibration compliance risks in schedule.
• Monitors calibration system, anticipates and resolves calibration issues prior to shop impacts.
• Participate in daily production meeting to engage, maintain, and inform of impacts to product compliance or issues seen.
• Primary point of contact between Customer, Quality, and Operations for Customer acceptance & Calibration issues.
• Responsible to facilitate and execute assigned internal audits in accordance with AS9100 and Government contract requirements.
• Provide reports/metrics to management as required including assigned KPI’s.

• 2 + years in a fast-paced high accuracy environment (Aerospace/Medical a plus)
• Excellent communication skills and ability to work in a fast-paced environment with multi-disciplinary teams.
• Demonstrated transactional accuracy in business systems, process control, safety mindset.
• Strong analytical ability to gather and interpret data, in situations where problems deal with people, process, and data transactions.
• Multi-tasker who pays attention to detail. Ability to organize and prioritize work.
• Keeps assigned areas clean and organized, achieving sites Lean 5S expectations.
• Experience with adaptive problem solving approach and implementing solutions.
• Work well in a team-based stakeholder driven environment.
• Ability to work independently with operations, customers, buyers, production control members.
• Possess excellent listening skills.

• Be able to lift at least 25 lbs. Ability to be forklift certified.
• Ability to stand, walk, bend, and reach for extended periods of time.

• 2 + years in a fast-paced high accuracy environment (Aerospace/Medical a plus)
• Experience in computer/data inputs (performing system transactions).
• Experience with Microsoft Excel and Word.

Full-time.

This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident or persons with protected status. Employer will not sponsor applicants for employment visa status.

Thomas Instrument is an EEO employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, medical condition (GINA), or disability.