Retail Assistant Store Manager

$15.70 to $18.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process.

Assistant Store Manager

Our retail sales associates can earn up to 8% on transactions, averaging an additional $7.32 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access program is available to all employees on the second day of employment. Employees have access to withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Vacation:
  Employees are granted one week of paid vacation after completing six months of active, full‑time service. Eligible employees are provided an additional week of vacation after completing one year of active employment and two weeks of vacation on each anniversary thereafter (adjusted in accordance with state/local municipality requirements). 120 hours after five years.
• Sick/Personal:
  Eligible employees are granted 8 hours after 6 months of employment to be used before first anniversary and granted 16 hours each anniversary thereafter (years 2‑5, adjusted per state/local requirements). 24 hours after five years.
• Employee discounts available on the first day of active employment.
• Tuition reimbursement with First Cash Education (up to $2,000 per year) available to full‑time employees who meet program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto‑enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

Assistant Store Managers are accountable for the day‑to‑day operations of the store and promoting a positive, productive environment. This position partners with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations. Assistant Store Managers analyze store financial statements to ensure financial goals are met and commit to the company’s asset protection program.

• Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through company‑prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, and ensuring all procedures are followed for asset protection.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store (inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting).
• Evaluate the store’s financial statements and drive profitability through communication and goal setting.
• Ensure that operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain the value and integrity of all loans issued.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees to ensure they understand the store’s mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Must be able to lift/carry up to 50 pounds.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and become firearms certified.
• May be asked to assist a customer outside the building or retrieve products from exterior storage.
• Minimum age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Must be able to work in multiple…