Director - Food & Beverage, Angsana Gunung Geulis

Overview

Banyan Group is an independent, global hospitality company with purpose. We pride itself on its pioneering spirit, design-led experiences and commitment to responsible stewardship. Its extensive portfolio spans 100 hotels and resorts, more than 140 spas and galleries, and 20 plus branded residences in over 20 countries. Comprising 12 global brands, including the flagship brand Banyan Tree, each distinct yet united under the experiential membership programme with Banyan.

The founding ethos of “Embracing the Environment, Empowering People” is embodied through the Banyan Global Foundation and Banyan Academy. We are committed to remaining the leading advocate of sustainable travel, with a focus on regenerative tourism and innovative programmes that elevate the guest experience.

Founded in 1994 on the core concept of sustainability, Banyan Tree Holdings seeks to create long-term value for all stakeholders and destinations across its network of properties, products and brands, through a purpose-driven mission.

With over 13,000 associates across 23 countries, the Group established the Banyan Academy in 2008 to support its goals by advancing people development, management excellence, and fostering learning with integrity and meaning.

Banyan Group has received over 3,000 industry awards and accolades since its inception. It has also received recognition for its commitment to environmental protection and community development through its non‑profit arm, the Banyan Global Foundation, which aligns the Group’s efforts with the United Nations Sustainable Development Goals (UN SDGs).

The Director - Food & Beverage provides strategic and operational leadership for all Food & Beverage operations during and after the hotel’s conversion into Banyan Group
. As a key member of the Executive Committee, this role is responsible for driving F&B profitability, service excellence, brand alignment, and guest satisfaction across all outlets and events. The position ensures that F&B concepts, standards, and experiences are fully aligned with Banyan Group’s brand promise while supporting the hotel’s overall commercial and operational objectives.

• Lead and oversee all Food & Beverage operations, including restaurants, bars, banquets, events, and in‑room dining.
• Ensure consistent delivery of high‑quality food, beverage, and service experiences in line with Banyan Group and Angsana brand standards.
• Maintain high standards of hygiene, safety, and cleanliness across all F&B areas.

• Lead the F&B transition during the hotel conversion, ensuring alignment with Banyan Group brand standards, concepts, and SOPs.
• Support menu engineering, outlet repositioning, and service enhancements pre‑ and post‑conversion.
• Collaborate with Corporate and Regional teams on brand compliance, promotions, and F&B initiatives.

• Drive F&B revenue growth and profitability through effective pricing, menu engineering, promotions, and cost management.
• Prepare, manage, and control the F&B budget, forecasts, and annual business plans.
• Monitor food and beverage costs, inventory levels, and operational efficiencies to optimize margins.

• Work closely with Sales & Marketing to develop and execute F&B promotions, events, and marketing initiatives.
• Support banquet and event sales strategies to maximize revenue opportunities.
• Represent the hotel at promotional and networking events as required.

• Build, lead, and develop a high‑performing F&B team, fostering engagement, accountability, and service excellence.
• Support talent development, training, and succession planning in collaboration with Human Capital.
• Ensure compliance with labor laws, company policies, and performance management processes.

• Represent the Food & Beverage Division on the Hotel Executive Committee.
• Ensure compliance with Banyan Group policies, local regulations, and corporate governance requirements.
• Actively engage with guests, soliciting feedback and driving continuous improvement.