Part Time Branch Ambassador Suffolk Area

Welcome to the future of banking. At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. We are reimagining the way people interact with their money by creating community hubs where technology meets human empathy.

Branch Ambassador – You are the heartbeat of our space. You don't just "process transactions"—you embody our culture of outstanding hospitality. You are a relationship-builder who blends friendly, attentive service with cutting‑edge digital innovation. Whether you’re helping a client navigate our latest tools or empowering them to reach their financial goals, you are the face of an exceptional, human‑centric experience.

We are looking for curious, empathetic, and tech‑savvy individuals who thrive in a fast-moving environment. You are someone who doesn't wait to be asked; you anticipate needs, solve problems before they arise, and have a genuine passion for helping people thrive in an evolving digital world.

• Guardian of Trust & Accuracy – Execute high-volume cash transactions—deposits, withdrawals, and complex negotiable instrument processing—with 100% accuracy. Maintain a compliance‑first mindset, ensuring all security, audit, BSA/AML, and federal regulatory standards are met.
• Digital Concierge – Educate clients on how to leverage mobile banking, remote deposit capture, and contactless payments.
• First-Line Consultant – Actively listen to uncover personal or business goals and pair them with the right digital tools or banking solutions.
• Hospitality Lead – Move fluidly throughout the space, greeting customers and ensuring no one ever feels like a “number.” Balance high‑volume efficiency with warmth and community focus.

• Hospitality Heart – Natural gift for making people feel welcome and heard.
• Tech Fluency – Early adopter of apps and digital tools and enjoy teaching others how to use them.
• Precision and Detail – Satisfy the numbers right every time and follow clear procedures.
• Adaptability – Comfortable moving from a cash drawer to a digital demo in minutes.
• Curiosity – Desire to know the "why" behind the "how" and seek ways to improve the customer journey.

This isn’t just a job—it’s work with a mission. Because we’ve removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day.

• Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance
• Paid Time Off
• Education Assistance
• Matching 401(k) contribution up to 7.5%
• Paid Parental Leave
• Mental Health support
• Back‑up Child or Elder Care
• And much more

• Support surrounding Branches within a 50 mile radius; occasionally assist other locations in the broader region.
• Available to work a flexible schedule, including nights, weekends, with hours and days subject to change.
• Adapt to business‑driven schedule adjustments with reasonable notice.
• Attend all required training sessions, which may occur on a schedule differing from the primary shift.
• Lifting up to 25 pounds and moving/standing for extended periods of time.
• Regular and consistent attendance.

• High School Diploma, GED, or Equivalent Certification
• At least 1 year of Retail, Sales, or Customer Service experience
• At least 6 months of cash handling experience

• Associate’s degree
• 2+ years of Retail or Customer‑facing experience
  
  Proficient in G‑Suite
• Strong written and oral communication skills

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider qualified applicants with a criminal history in a manner consistent with applicable laws regarding criminal background inquiries.

Bohemia, NY: $51,542 - $54,600 for Branch Ambassador

Lake Grove, NY: $51,542 - $54,600 for Branch Ambassador

Patchogue, NY: $51,542 - $54,600 for Branch Ambassador

Ronkonkoma, NY: $51,542 - $54,600 for Branch Ambassador

Candidates hired to work in other locations will receive the pay scale for that location.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being.