Assistant Director of Community and Family Support Services

Company Description

People's Arc of Suffolk is a not-for-profit organization that provides programs and services to children and adults with intellectual and other developmental disabilities on Long Island. More than 2,500 individuals receive educational, vocational, residential, employment, and respite services through the organization’s forty-two facilities. As a proud chapter of The Arc NY, People’s Arc is part of the largest national community-based organization advocating for and with people with intellectual and developmental disabilities.

The mission of People’s Arc of Suffolk is to create person-centered communities where individuals of all ages and abilities can enjoy life to its fullest. Team members join a values-driven environment focused on inclusion, dignity, and meaningful opportunities for the people served.

The Assistant Director of Community and Family Support Services is a full-time, on-site role based in Bohemia, NY. This role supports the oversight, coordination, and improvement of community and family-focused programs for individuals with intellectual and developmental disabilities. Day-to-day responsibilities include supervising and guiding program staff, monitoring service delivery, and ensuring that family and community support services align with organizational standards and regulatory requirements.

The Assistant Director collaborates with families, caregivers, and community partners to assess needs, develop service plans, and facilitate access to appropriate resources. Additional duties include tracking program outcomes, preparing reports, assisting with budget and resource management, contributing to quality improvement initiatives, and participating in training and outreach activities to strengthen community engagement.

• Demonstrated experience in and a strong commitment to supporting individuals with intellectual and developmental disabilities and their families.
• Background in Human Services, including assessment, advocacy, and coordination of services within diverse populations.
• Experience with OPWDD and ACCES-VR vocationak services, Community Habilitation, Respite, and Family Reimbursement preferred

• Proficiency in Program Management, including planning, implementation, supervision of staff, and evaluation of community-based support programs.
• Experience in Case Management, including developing person-centered plans, coordinating multidisciplinary services, and maintaining accurate documentation.
• Bachelor’s degree in Social Work, Human Services, Psychology, or a related field; advanced degree or relevant licensure (e.g., LMSW, LCSW) is preferred.
• Knowledge of I/DD service systems, applicable regulations, and best practices in family and community support.
• Strong interpersonal, communication, and conflict-resolution skills, with the ability to work collaboratively with families, staff, and community partners.
• Proven organizational and time-management abilities, including competence with basic office software and data tracking tools.
• Willingness to work on-site in Bohemia, NY and travel locally between program locations as needed.