Business Process Functional Senior Analyst

Benefits

• Health insurance

BVA Bears IT Solutions is seeking a Business Process Functional Senior Analyst. This role provides senior-level Tier 2 functional support for U.S. Navy enterprise ERP procure-to-pay operations. This role aligns to the duties currently performed by a senior analyst supporting Materials Management (MM) processes and focuses on hands-on issue resolution, business process analysis, cross-system coordination, and quality review of system changes impacting Purchase Requisition (PR) and Purchase Order (PO) processing.

The position serves as a primary functional support resource working directly with end users, program offices, and technical teams to ensure accurate, timely, and compliant execution of PR/PO business processes across multiple integrated ERP and external systems.

• Provide Tier 2 functional support and ticket triage for ERP Materials Management (MM), including analysis, resolution, documentation, and routing of issues.
• Support Purchase Requisition (PR) and Purchase Order (PO) end‑to‑end business processes across multiple document types and integrated systems.
• Troubleshoot workflow, configuration, and interface issues; research root causes and downstream impacts.
• Coordinate with cross‑functional teams, Tier 2 analysts, and U.S. Navy program managers to resolve cross‑system and cross‑command issues.
• Participate in User Acceptance Testing (UAT), Integrated Process Team (IPT) meetings, and system enhancement reviews.
• Support quality assurance, change management, and functional impact analysis for MM‑related system changes.
• Maintain audit‑ready documentation, knowledge articles, and reference materials to ensure continuity and compliance.

• Experience providing functional support for ERP systems, preferably within Materials Management (MM).
• Knowledge of PR and PO business processes and related workflows.
• Experience analyzing and resolving system issues using ticketing tools (e.g., Service Now).
• Ability to document issue analysis, resolutions, and testing results clearly and accurately.
• Strong communication skills to support users and coordinate with technical and functional teams.

• Hands‑on support of PR/PO processing across multiple ERP‑integrated systems, including contract writing systems, GINV, PCard, and MILSTRIP PR/POs.
• Experience supporting Treasury interfaces and FIORI‑based workflows.
• Functional understanding of ERP configuration, purchasing structures, and design specifications.
• Participation in functional quality assurance, defect identification, and Tier 3 escalation support.
• Experience supporting U.S. Navy or large enterprise operational environments.

• Bachelor’s degree in Business, Information Systems, Supply Chain, Finance, or a related field or equivalent relevant experience (typically 4–6 years).
• Experience providing Tier 2 functional support for an enterprise ERP system, with emphasis on Materials Management, procurement, PR/PO processing, or related business functions.
• Proven ability to analyze, troubleshoot, and resolve ERP workflow, configuration, and interface issues across integrated systems.
• Experience supporting users and managing incidents through a ticketing or case management system (e.g., Service Now).
• Working knowledge of PR/PO business processes, document types, and approval workflows.
• Ability to document issue analysis, resolutions, and testing results in a clear, accurate, and audit‑ready manner.
• Strong communication and collaboration skills, with the ability to coordinate effectively with functional, technical, and business stakeholders.
• Ability to manage multiple priorities in a fast‑paced, enterprise support environment while meeting service expectations.

• Prior experience supporting U.S. Navy ERP environments or other DoD financial/logistics systems.
• Experience with SAP MM and FIORI applications.
• Background in UAT planning/execution and business requirement validation.
• Experience mentoring or supporting knowledge transfer within a functional support team.
• Familiarity with audit, compliance, and government business rules related to procurement and…