Sales Administration & Inside Sales Specialist

Overview

At Knife River, we take care of our team because we know it's our people who make us successful. We are one of the 10 largest construction materials producers/contractors in the country, and we are a PEOPLE-first company. Our team members are the key to our success, and we are committed to giving them the tools, training, and time to do their jobs productively and safely each day.

Our goal is to build strong teams that, in turn, build strong communities. We are also a publicly traded company on the NYSE with the ticker symbol KNF and part of the S&P Mid Cap 400 index.

Order & Documentation Review

• Review customer orders for accuracy and completeness
• Verify pricing, fees, and product details according to company guidelines
• Identify and correct order discrepancies before processing
• Prepare daily reports for the sales team or leadership review

Financial & Payment Processing

• Process customer payments and maintain accurate daily logs
• Reconcile cash, check, and credit card transactions
• Balance daily and weekly reports to ensure accuracy
• Contact customers regarding outstanding balances when required

Delivery Ticket & Record Management

• Review delivery or service documents and note any missing or incomplete records
• Work with operations staff to resolve documentation issues
• Organize, scan, and archive records in a timely, consistent manner

Inside Sales Support

• Serve as a point of contact for customers seeking information and coordinate workflow assignments with the Sales Manager
• Support the sales team with follow-up calls, customer updates, and opportunity tracking
• Maintain customer account information and ensure data accuracy in internal systems
• Assist with preparing proposals and sales materials

General Administrative Support

• Maintain organized digital and physical filing systems
• Assist with setting up new customer accounts or project files
• Provide general support to the sales team on administrative tasks
• Take on additional duties as assigned by the Sales Manager

• Previous administrative or inside sales experience preferred
• Strong attention to detail and ability to manage multiple deadlines
• Excellent communication and customer service skills
• Strong organizational and follow-through abilities
• Comfortable working in a fast-paced office environment
• Experience with business, CRM, or order-entry software is a plus

• Opportunities for professional growth
• Supportive team environment
• Hands-on training in sales operations and customer support
• A role that contributes directly to both sales and operational success

Knife River is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal law.

If unable to apply online, mail completed application to:

5450 W Gowen Rd

Boise, Idaho 83709

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.