Escrow Assistant

Job Description

The Escrow Assistant is responsible for supporting the Escrow Department by assisting with customer service, pre-closings, closings, issuing title policies, preparation, recording of documents and other administrative duties.

• Opening orders, input closing statements from a worksheet prepared by the most talented Escrow Officers in the industry.
• Prepare for closings and handle the complete disbursement and follow up of all escrow transactions.
• Communicate requirements and other information to clients including title exceptions.
• Identify earnest money agreements as they relate to closing and expedite relevant actions. Prepare all documents required for transactions.
• Perform preliminary/basic escrow functions, prepare and coordinate the issuance of buyer/seller letters.
• Orders certifications, payoffs, final bills, etc., as needed.
• Enter fees, serve as back-up support for Escrow Officer(s), and administrative duties as required.

• Must have a high school diploma or general education diploma (GED).
• Must have a minimum of 1-year industry experience performing escrow and title duties.
• Demonstrated analytical and problem‑solving skills to support quality service delivery.
• Experience using the MS Office suite and industry software. Ram Quest preferred.
• Strong ability to multi‑task; able to work within a fast‑moving environment; demonstrated resourcefulness in setting priorities.
• Notary preferred.
• Demonstrated ability to collaborate and influence outcomes through effective written and verbal communication skills.
• Proven customer service experience delivered to a diverse audience.

All your information will be kept confidential according to EEO guidelines.