Court Clerk Section Supervisor: Criminal Support

General Summary

Annual Salary - $62,823.12 + DOE

The Ada County Clerk’s Office, proudly named one of Idaho’s Best Places to Work multiple years in a row, is driven by a passion for public service and building trust in government. Our culture is rooted in kindness, joy, innovation, transparency, and a focus on what matters most: our customers and each other. If you have both the heart and the drive to serve the public, we’d love to meet you.

Within Ada County, there are more than 2000 employees dedicated to enhancing our community’s quality of life. Within the Clerk’s Office there about 200 employees and this is an exciting opportunity to join a team that’s making a real impact every day.

We offer a competitive Total Rewards package that adds approximately 40% to the base salary, including:

• Comprehensive medical, dental, and vision coverage
• Generous vacation and sick leave starting day one
• 11 paid holidays each year
• One of the nation’s top state retirement systems (11.96% employer contribution)
• 457(b) plan with up to 3% county match, plus a 401(k)
• Paid parental leave, life insurance, and wellness programs
• Ongoing training opportunities

The Ada County Clerk’s Office serves the community through five divisions:
Court Clerks, Recorders, Auditors, Elections, and Community Programs. If you have ever voted, filed court documents, obtained a marriage license, applied for rental assistance or researched how your property tax dollars are spent, you’ve experienced our work firsthand. We do our best each and every day to make sure Ada County citizens have a smooth and efficient experience with our office.

Learn more about Ada County Clerk’s Office by visiting our website.

Supervises personnel performing clerical and support functions related to the Ada County court system. Work is performed under general supervision. This role supports the Clerk’s mission to serve and build trust. The Supervisor is expected to demonstrate kindness, be joyful, support innovation, communicate transparently, and remain focused on work that supports the Court’s core responsibilities and service to the community and our team.

• Supervises personnel, assigns work, reviews and evaluates performance through regularly cadenced one‑on‑one feedback meetings with each employee, counsels employees regarding programs, policies and procedures, resolves employee complaints, takes disciplinary action, interviews and hires employees, tracks time and coordinates vacation schedules;
• Problem solves, troubleshoots and provides guidance in resolving complex questions and issues;
• Responsible for exemplifying and encouraging employee growth in the values and mission of the Clerk’s Office;
• Creates employment engagement, recognition and team building activities and momentum for employees;
• Fosters growth mindset in employees and encourages professional and personal development;
• Reviews, implements and enforces office policies and procedures; assists in implementation of new policies and procedures;
• Engages in regular, open dialogue with director(s) to cultivate a relationship that encourages feedback, supports career growth, provides clarity in direction and ensures visibility into team progress and challenges;
• Conducts team meetings; attends and contributes to leadership meetings;
• Interacts with judges, attorneys, outside partner agencies, and the public; communicates with other court clerk divisions and leadership; creates and maintains working relationships with other offices and agencies;
• In conjunction with other team members and Directors, ensures new employees receive onboarding including overseeing initial job training, training scheduling, cross‑training, documentation, introductions, and early‑stage job shadowing to ensure clerks are prepared for a variety of court‑related functions, including court procedures, data entry systems, case management practices, and customer service expectations;
• Provides input to the Directors on needed capital and non‑capital expenditures;
• Performs work audits to ensure accuracy and efficiency;
• May participate in committees or be responsible for implementing other…