Executive Assistant MARBEN

Executive Assistant

We are looking for a proactive, sharp, and highly organized Executive Assistant to step in and streamline operations, primarily focusing on invoice collection, past‑due payment follow‑ups, administrative support, website updates, and customer phone coverage.

Schedule: Part‑time 20 hours per week, transitioning to full‑time. Monday‑Friday, flexible within 8 am–5 pm (EST).

Salary: $7 – $9 per hour.

Target start date: Urgent – by 23 July.

Requirements:

• C1 English level required – you will speak strictly in English during the entire shift.
• Submit a resume and an audio recording in English.
• Prior experience with U.S. home‑services, plumbing, HVAC, or construction companies is highly preferred.
• Flawless, near‑native English fluency; comfortable speaking with American clients about sensitive financial/billing matters.
• Tech‑savvy – quick learner of multiple software platforms, scheduling tools, and CRM systems.
• Assertive and professional; able to make outbound collections calls while maintaining excellent customer relations.
• Knowledge of Facebook and social media is beneficial.
• Ready to start part‑time immediately for a 1–3 week onboarding/ramp‑up period, with capacity to scale to full‑time hours.

Key Responsibilities:

• Follow up on past‑due invoices and outstanding collections.
• Track and manage aging accounts receivable (10‑day and 30‑day billing cycles).
• Request, collect, and organize missing client documentation (W‑9s, 1099s, etc.).

• Provide seamless phone coverage and handle customer service inquiries, with intense focus during the July 17–31 vacation window.
• Assist with dispatch coordination and scheduling adjustments for field technicians.
• Process incoming web forms, lead inquiries, and general email correspondence.

• Act as liaison between the business owner and the website developer to ensure updates, tweaks, and changes are executed accurately.
• Handle daily administrative tasks to free up the business owner’s time.