Office Assistant

Medical Receptionist

We are looking for a detail-oriented Medical Receptionist to support daily front-desk and administrative operations in Boise, Idaho. This long-term contract position is ideal for someone who enjoys creating a welcoming experience for patients while keeping office processes organized and accurate. The role involves handling reception activities, managing documentation, and supporting communication among patients, providers, and office staff.

Responsibilities:

• Welcome patients upon arrival, manage the check-in process, and provide attentive service throughout each interaction.

• Review coverage details, confirm insurance information, and process patient payments with accuracy and care.

• Keep patient documentation current by updating records and maintaining electronic files in an organized manner.

• Support administrative workflows by preparing referrals, assisting with authorization requests, and completing general office tasks.

• Serve as a communication link among patients, clinical providers, and internal staff to help ensure timely follow-up.

• Answer incoming phone calls, respond to routine inquiries, and direct messages to the appropriate team members.

• Scan, file, and organize documents to maintain accessible and accurate office records.