Technical Records Specialist 2, Educator Certification

Technical Records Specialist 2, Educator Certification - 25183

USA: | Full Time

19.01 - 20.27 USD per hour

Posted 3 days ago | Apply before August 19, 2026

Division of Career Technical Education

Applications will be accepted through 11:59 PM MST on the posting end date.

If you are a current or temporary State of Idaho employee you MUST apply through Luma Opportunities. Applying through the State of Idaho’s external career website will cause duplicate profiles and will slow the processing of your application for a new position.

The Idaho Division of Career Technical Education (IDCTE) provides administration, leadership, and coordination for secondary and post-secondary programs in career technical education (CTE) across the state of Idaho. With a customer-service focus, the Division leads Idaho’s efforts to prepare youth and adults for high-skill, in-demand careers.

The Technical Records Specialist 2 provides advanced administrative, records management, and program support for the Educator Certification program within IDCTE. This position performs complex office and program support functions related to the review, tracking, and processing of educator certification applications for secondary and postsecondary career technical education instructors.

Working within the Educator Certification team, this role applies program knowledge to evaluate applications, maintain record systems, and ensure compliance with Idaho statute, IDAPA rules, and agency policies. The position requires strong attention to detail, independent judgment, and the ability to manage multiple systems and priorities while supporting stakeholders across the state.

This position is a full-time in office position and maintains a Monday–Friday schedule from 8:00am–5:00pm. No remote schedule is available.

Certification Application Processing

• Review, evaluate, and process educator certification applications for new and existing secondary and postsecondary CTE instructors.
• Apply Idaho statute, IDAPA rules, policies, and procedures when reviewing applications and supporting documentation.
• Track certification applications, correspondence, and supporting materials to ensure timely and accurate processing.
• Contact applicants to obtain additional information and prepare application packets for review and final authorization.

Certification Records and Data Management

• Maintain certification records within the Teacher Certification Application (TCA) database and related systems.
• Scan and organize documentation within applicant records and maintain accurate digital files.
• Identify or create EDUID numbers and submit system requests (e.g., OTIS tickets) to resolve data issues.
• Ensure secure handling, transmission, and storage of personally identifiable information (PII).

Program Coordination and Stakeholder Support

• Provide customer service and technical assistance to educators, school districts, and stakeholders regarding certification requirements and processes.
• Respond to inquiries via phone, email, and in-person communication.
• Coordinate with the Idaho State Department of Education and other partners to support certification processing.
• Process Occupational Specialist certification applications and issue recommendation letters and certificates.

Administrative and Program Support

• Support the Educator Certification Director through scheduling, communications, and coordination of activities.
• Prepare meeting materials, agendas, and documentation as needed.
• Maintain systems for tracking certification communications, application status, and follow-up activities.
• Develop and maintain standard operating procedures (SOPs) and program documentation.

Division Operations Support

• Support division initiatives, including conferences, training events, and educator onboarding activities.
• Collaborate with internal teams on projects and provide administrative support as needed.
• Assist with office coverage and division-wide administrative functions. Perform related duties as assigned.

• Experience monitoring record systems to identify and correct errors .
• Typically gained by:
  Mainta…