Receptionist, Administrative​/Clerical

The Receptionist serves as the firm's first point of contact, creating a professional and positive impression for clients and visitors. This role manages reception, phones, and host functions while maintaining a courteous and efficient demeanor.

• Open office each morning, following office-specific procedures.
• Answer, screen and transfer all incoming calls. Take messages if requested and transmit via email, voicemail or in person. Represents the firm to clients and personnel, in a highly professional manner.
• Greets clients and other visitors and announces their arrival. Maintains records of all visitors to the firm. Validate parking where applicable.
• Partner with appropriate parties regarding event planning, including requirements, catering, room set-ups, and all other pertinent details for successful meetings.
• Maintains schedules for conference rooms. Coordinates requests for audiovisual, catering, hostess, security, room configuration and signage requirements.
• Receives deliveries to the firm and keeps records on dates and names involved.
• Ensure reception, breakrooms and meeting rooms are clean, organized and presentable for visitors.
• Ensure building and suite access safety and security process and procedures are followed by visitors and firm employees and partners.
• Partner with Office Managers to ensure adequate coverage of reception, host and telephone duties as needed.
• Relays in conjunction with facility management requests for maintenance to the facilities personnel.
• Fills in for absent personnel when needed, depending on office need.
• Maintains professional working relationship with all firm personnel, and all visitors to the firm.
• Place orders for gifts, flowers, etc. on behalf of the firm as approved and requested.
• Manages vendor performance in areas of assigned areas of responsibility as requested; processes and researches invoices as required and maintains vendor and caterer files
• Communication:
  Understands the importance of and demonstrates verbal, written, and non-verbal communications.
• Customer/Client
  
  Experience:
  
  Creates a consistent and exceptional experience for others, whether directly to external clients/customers or indirectly through internal support, that elevates the overall perception of the firm.
• Job Knowledge & Technical Skill:
  Demonstrates an understanding of objectives, duties, responsibilities, and expectations of the job with exceptional quality work.
• Team Player:
  Works within team and cross-functionally to meet required results.

• High school diploma or GED/equivalent required.
• Two (2) years reception or office administration experience with a professional services organization required; law firm experience preferred.
• Strong public relations skills required to represent the firm in a pleasant and highly professional manner to clients and personnel both in-person and by telephone.
• Time management, organization, and strong judgment to accurately manage workflows and numerous details associated with a wide variety of concurrent tasks.
• Ability to work under pressure, meet deadlines, maintain a pleasant attitude, work and think independently, and resolve conflicts and prioritize.
• May need to flex in working hours as required to complete priority projects or to provide backup coverage for all facets of the services department.
• Strong computer skills, including proficiency in Microsoft Suite, especially Microsoft Word, Excel, and Outlook.

This position is required to be in-office Monday through Friday 8:30 am through 5:00 pm to support business needs.

Holland & Hart offers of employment take into consideration a candidate’s education, training, and experience, as well as the position's work location, external…