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ACI Client Partner

Job in Boise, Ada County, Idaho, 83708, USA
Listing for: Tephra
Full Time position
Listed on 2026-02-19
Job specializations:
  • Business
  • IT/Tech
Job Description & How to Apply Below
Description:

The Client Partner will be responsible for Strategic account planning to drive growth

Responsibilities include

The Client Partner will be responsible for Strategic account planning to drive growth

Responsibilities include
  • P&L ownership for assigned portfolio
  • Cultivating executive relationships in the assigned account
  • Identify and lead new business growth opportunities
  • Manage complex work streams end to end, and remain flexible on a dynamic account
  • Serve as the escalation point for client-related issues, ensuring prompt and effective resolution
  • Align services with strategic objectives
  • Participating in Strategic Governance meetings
  • Review engagement performance
  • Travel as needed
Skillsets:
  • Experience in Managing CXO Connects and Non-CIO Relationships
  • Understanding of Retail Domain - Merchandising, Supply Chain, Ecommerce Operations
  • Experience in developing business proposals and make presentations to clients
  • Associate must have 15+ years experience with minimum 2 years' experience as Client
  • Partner with team size of 300+ FTE
  • Experience in managing large BPS engagements for Retail would be preferred
  • Proven track record in storytelling through data visualization, developing insight-backed hypotheses and driving learning plans to build compelling business cases and influence key decisions
  • Experience collaborating, communicating, and influencing internal and external stakeholders, including cross-functional teams
  • Understanding the client's business, industry, competition, company priorities and define success metrics and set goals for joint partnership objectives
  • Capacity to gain mastery of our products and combine it with an understanding of our client's product/systems to drive long term big bet solutions with clients
Position Requirements
5+ Years work experience
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